Ratings based on 971 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
We loved everything about The Thompson
Great area
Great, accommodating staff
Cool ambiance
And we had a stellar room with great views
My favorite
I will try to stay there every time I go there
by A verified traveler
Posted 26 May 2024
Beautiful views and location the property had valet parking, which was helpful.
by A verified traveler
Posted 25 May 2024
Restaurant was under construction, but other common areas could use some attention as well. Scuff marks all over elevator and walls. Property not as nice as it once was and needs some repairs.
Comment from Hotel Management
25 May 2024 by James, Hotel Management
On behalf of the Thompson Hotel we do apologize that your stay did not meet your expectations. Thank you for your feedback about your recent stay with us. We'll be sure to address this with management.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by Thompson Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 22 May 2024
Gret
Comment from Hotel Management
24 May 2024 by Thompson Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 14 May 2024
Excellent
Comment from Hotel Management
15 May 2024 by Thompson Hotel, Hotel Management
Thank you for staying with us! we appreciate your 5 star rating!
by A verified traveler
Posted 14 May 2024
Clean, friendly staff, located downtown.
Comment from Hotel Management
15 May 2024 by Thompson Hotel Front desk, Hotel Management
Thank you for staying with us. We appreciate your 5 star rating!
by A verified traveler
Posted 9 May 2024
Beautiful views. Walking distance to premium shopping, the Lake and Navy Pier, Lincoln Park zoo and pretty much every attraction you’d want to see PLUS
Comment from Hotel Management
9 May 2024 by James, Hotel Management
We are pleased that you enjoyed your stay with us at the Thompson Hotel. We appreciate your feedback and hope you visit us again soon in the future.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Thompson Hotel Front Desk, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 May 2024
Helpful and friendly staff. Would definitely stay there again.
Comment from Hotel Management
7 May 2024 by Thompson Hotel Front Desk, Hotel Management
Thank you for staying with us! We appreciate your feedback!
