Ratings based on 2,151 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 17 Jun 2024
Perfect
Comment from Hotel Management
18 Jun 2024 by Customer Service, Hotel Management
Richetta, thank you for sharing your feedback! The team at Aloft Chicago Mag Mile is thrilled to hear you had a perfect stay. We look forward to your next visit!
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 17 Jun 2024
Loved the property, just wish they had flavored creamer for the coffee 😊
Comment from Hotel Management
18 Jun 2024 by Customer Service, Hotel Management
Cheryl, thank you for your wonderful review! The team at Aloft Chicago Mag Mile is thrilled to hear that you loved the property. Your suggestion regarding the coffee creamer will certainly be taken into consideration. We look forward to your next visit.
by A verified traveler from Jonesboro
Posted 17 Jun 2024
by A verified traveler
Posted 16 Jun 2024
The room was like a loft which was cool. Good price for the location.
Comment from Hotel Management
17 Jun 2024 by Customer Service, Hotel Management
Heather, thank you for your kind words. Aloft Chicago Mag Mile is delighted to hear that you enjoyed the unique loft-style room and found the location to be a good value. We're looking forward to welcoming you back!
by A verified traveler
Posted 12 Jun 2024
Everything was perfect!
Comment from Hotel Management
14 Jun 2024 by Customer Service, Hotel Management
Jason, the entire team at Aloft Chicago Mag Mile is delighted to hear that everything was perfect during your stay! We're looking forward to welcoming you back again soon.
by A verified traveler
Posted 12 Jun 2024
Nice stay
by A verified traveler
Posted 12 Jun 2024
Breakfast option was not really what I’d consider breakfast it was prepackaged sandwiches I could have used that extra money for coffee or something real to eat.
Hotel double charged me for parking.
Employee’s were awesome very nice and accommodating!
Wires were crossed and rude member of housekeeping knocked on my door stating I didn’t have late check out and owed $150 she was loud and wrong and issued no apology as it was embarrassing to be but other then that it was agreat stay! Location employees decor and room itself was good
Comment from Hotel Management
13 Jun 2024 by Customer Service, Hotel Management
Aja, thank you for sharing your experience. Although the breakfast didn't meet your expectations and there was a misunderstanding with parking charges and housekeeping, it’s wonderful to hear you found our team members to be accommodating and enjoyed the location, décor, and your room. Your feedback is valuable, and the issues mentioned will be looked into. We appreciate your constructive comments and hope to enhance your next stay.
by A verified traveler
Posted 10 Jun 2024
The staff was mostly unhelpful. The nicest people were the valet, bartenders, maintenance and the DJ. You really don't get much for your money and it is not as super fancy/modern as they say. I would never stay there again. Small rooms, barely amenities, 12 channels on the TV, have to use your card for everything, staff is indifferent.. no thanks when you can go across the street for a better stay at the same price.
Comment from Hotel Management
11 Jun 2024 by Customer Service, Hotel Management
Gabriel, thank you for sharing your feedback. It's great to know you appreciated the efforts of our valet, bartenders, maintenance team, and DJ. We are sorry you felt the room and amenities did not meet your expectations and will review your comments to improve. We hope you find a stay that better suits your preferences in the future.
