Ratings based on 1,794 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Good
by A verified traveler
Posted 11 May 2024
Staff was friendly and museum was awesome!
by A verified traveler
Posted 10 May 2024
Excellent
by A verified traveler
Posted 6 May 2024
They take forever to return deposit
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you for your feedback. The incidental deposit is released at check-out and returned to your account within 3-10 business days. Cheers!
by A verified traveler
Posted 5 May 2024
Great stay.
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you so much for your feedback. We greatly appreciate it. Cheers!
by A verified traveler from Columbia
Posted 4 May 2024
The 21c was in a very convenient location, the staff with very friendly and helpful. We had a room-darkening shade that did not work properly and this was the only concern. It was not repaired over the few days we were there.
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you so much for your feedback. We greatly appreciate it. Cheers!
by A verified traveler
Posted 4 May 2024
Museum part. Jose was great.
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you so much for your feedback. We greatly appreciate it. Cheers!
by A verified traveler
Posted 2 May 2024
Cool place, museum is a unique feature. Great location.
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you so much for your feedback. We greatly appreciate it. Cheers!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you so much for your feedback. We greatly appreciate it. Cheers!
by A verified traveler
Posted 26 Apr 2024
Great location and room size.
Comment from Hotel Management
7 May 2024 by Guest Services, Hotel Management
Thank you so much for your feedback. We greatly appreciate it. Cheers!