Ratings based on 253 Verified Reviews

4.2 out of 5
71% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Beautiful property

Posted 10 Oct 2019 on Hotels
We got there late and it was not well lit and the restaurant was closed. But other than that it is gorgeous and well priced. I would definitely stay there again!
Comment from Hotel Management
10 Oct 2019 by Área de Ventas, Hotel Management
We really sorry about the closed restaurant. We hope you coming back soon. Greetings!
5 out of 5
by A verified traveler

Great option

Posted 9 Aug 2019 on Hotels
It was great, not a new hotel but is really in an strategic area so you can really rest.
Comment from Hotel Management
9 Aug 2019 by Área de ventas, Hotel Management
Hi Fidel, we are happy to know that you really enjoyed your stay. Hope we can see you again soon. Greetings
4 out of 5
by A verified traveler

Posted 28 Nov 2018
Comment from Hotel Management
4 Dec 2018 by Área de ventas, Hotel Management
Muchas gracias por la valoración. Saludos
5 out of 5
by A verified traveler

Posted 20 Aug 2018 on Hotels
Un lugar muy confortable, agradable, tranquilo, el concepto ecoturistico de lo mejor!! Increíble la experiencia de liberación de tortugas en la playa!!
Comment from Hotel Management
5 Sep 2018 by Área de ventas, Hotel Management
¡Hola Luis! Muchas gracias por tus comentarios. Esperamos que regreses muy pronto e incrementes tus recuerdos. Saludos
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel

Posted 30 Jun 2017
Very beautiful location. Very quite. Beach pools and rooms are clean. Excellent.
Comment from Hotel Management
30 Jun 2017 by Sales Manager, Hotel Management
Hi Carlos! Thank you very much for your feedback. We hope you come back soon. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Cordoba, Veracruz

Nice beachfront hotel. Great for families.

Posted 30 May 2017
Great for families. Plenty to do and see. Kids loved the animals, especially all of the peacocks. There are 2 pools. Both are spacious and clean. The beachfront is clean and quiet. Some of the rooms are dated and are in need of remodeling. There is one restaurant.. Service is slow but the food is good.. Staff is friendly and helpful. Tajin is an easy drive and perfect daytrip. If you book here, you will be happy that you did!
Comment from Hotel Management
20 Jun 2017 by Sales Manager, Hotel Management
Hi! Thank you very much for your review. It's nice to read that you had a great time with us. We hope to have you back soon. We will consider your comments. Regards!
3 out of 5
by Alfredo from Mexico City

Nice option for kids but needs improvements

Posted 19 Aug 2015 on Hotels
Great place for kids, full of activities, animals and a very nice beach. Also AC on the room was good. However, the shower lacked courtains, there were some paint details and the restaurant service is not good. Would probably stay here again just for seeing the kids so happy with the things to do.
1 out of 5
by A verified traveler from Texas

Hotel too desolate.

Posted 31 Jul 2015
Cabana was moldy and smelt of dirty towels, staff was rude and unwelcoming. Hotel website uses false advertisement of its facilites and ammenities...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2015 on Hotels