Ratings based on 794 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Overall 4stars
Comment from Hotel Management
31 May 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing the Super 8 by Wyndham National City Chula Vista, and we look forward to your next visit with us.
by A verified traveler
Posted 26 May 2024
Completed online check as they advertised we could save time only to have to redo it upon arrival. Room seemed clean only to discover hair in pillows and in the shower.
Comment from Hotel Management
27 May 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We apologize for your experience with us and we will address your concerns with our housekeeping staff. It is our hope that you will give us another chance to leave you with a better impression.
by A verified traveler
Posted 20 May 2024
I use this motel every time myself or my employees make a trip to SD. Staff is always helpful and the rooms are always clean.
Comment from Hotel Management
21 May 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for taking the time to provide valuable feedback about our service. Our team is always working hard to offer our guests the best service we possibly can. We appreciate your comments and we are looking forward your you next visit to us.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
2 Jun 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for the wonderful review and for taking the time to share your feedback with us! Our priority is customer service and we are ecstatic that we met that mark! We look forward to your return to the Super 8 by Wyndham National City Chula Vista.
by A verified traveler
Posted 1 May 2024
Worst experience with an Expedia hotel. I would never come back to this franchise
Comment from Hotel Management
2 May 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We're sorry to hear this. If you have any additional information and you would like to share it with us please don't hesitate to reach out to us.
by A verified traveler
Posted 26 Mar 2024
Okay for the price. Al though, if there’s going to be an extra charge for extra guest.. (even though there’s room for 4) you should let the guest know up front. Not just charge them afterwards.
Comment from Hotel Management
26 Mar 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for being our guest and sharing your feedback in regard to your stay at the Super 8 by Wyndham National City Chula Vista. This is standard in the hotel industry and we're sorry you were unhappy.
by A verified traveler
Posted 16 Mar 2024
Great service, clean, and easily accessible.
Comment from Hotel Management
16 Mar 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for your great review of the Super 8 by Wyndham National City Chula Vista! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
24 Feb 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.
by A verified traveler
Posted 18 Feb 2024
Very quite and clean
Comment from Hotel Management
18 Feb 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
19 Feb 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
