Ratings based on 790 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I use this motel every time myself or my employees make a trip to SD. Staff is always helpful and the rooms are always clean.
Comment from Hotel Management
21 May 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for taking the time to provide valuable feedback about our service. Our team is always working hard to offer our guests the best service we possibly can. We appreciate your comments and we are looking forward your you next visit to us.
by A verified traveler
Posted 1 May 2024
Worst experience with an Expedia hotel. I would never come back to this franchise
Comment from Hotel Management
2 May 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We're sorry to hear this. If you have any additional information and you would like to share it with us please don't hesitate to reach out to us.
by A verified traveler
Posted 26 Mar 2024
Okay for the price. Al though, if there’s going to be an extra charge for extra guest.. (even though there’s room for 4) you should let the guest know up front. Not just charge them afterwards.
Comment from Hotel Management
26 Mar 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for being our guest and sharing your feedback in regard to your stay at the Super 8 by Wyndham National City Chula Vista. This is standard in the hotel industry and we're sorry you were unhappy.
by A verified traveler
Posted 16 Mar 2024
Great service, clean, and easily accessible.
Comment from Hotel Management
16 Mar 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for your great review of the Super 8 by Wyndham National City Chula Vista! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
24 Feb 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.
by A verified traveler
Posted 18 Feb 2024
Very quite and clean
Comment from Hotel Management
18 Feb 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
19 Feb 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
by A verified traveler
The stay was decent.
Posted 30 Jan 2024 on HotelsThe actual motel is in pretty decent condition, but it's situated in a pretty run-down location. There's a 7-Eleven right next to it which is great for convenience purposes, but also further exemplifies the lack of scenery surrounding the motel. To the right, you have a ron of dreary, decrepit-looking houses that have all kinds of junk on the lawn, and to the left you have the intersection. There's nothing that the management can really do to correct this, but it's just something that I wanted to point out.
Additionally, it gets pretty noisy at random times as you'll have dogs barking as people pass by on the street, and people revving their engines up as the speed by. I found that cutting the A/C up at helps drown out some of the noise, but it was still annoying, to say the least.
My room was in great condition! I was honestly surprised that it was so spacious. Although, I do have another major negative about my stay here; the towels, pillows and bed sheets had a few small stains on them.
Comment from Hotel Management
30 Jan 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the location of our facility. We have shared your concerns in regard to the towels, pillows and bedding with the General Manager for their review, We do hope you will consider staying with us again in the future.
by A verified traveler
Posted 26 Jan 2024 on Travelocity
Property is okay
Comment from Hotel Management
28 Jan 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
Thank you for your feedback. We appreciate your business and we hope to welcome you back in the future.
by A verified traveler
Posted 24 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Super 8 by Wyndham National City Chula Vista, Hotel Management
We could not be happier that we were able to impress you with our service, accommodations, and amenities. Thank you for your business, and we look forward to your next visit.
