Ratings based on 2 Verified Reviews

4.0 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Disabled Access Room Review.

Posted 20 Aug 2018 on Hotels
Fabulous Hotel in a peaceful village location. The owners were extremely helpful friendly & welcoming. As a wheelchair user I pre booked the disabled access room. The room is in a nice rearwards facing perspective looking at the nearby cable car & mountain views. lots of viewing windows and very quiet. The bedroom is large. very large and nicely decorated. The bathroom is smaller but workable for a wheelchair user. There was no shower seat in the room but the owner provided a suitable chair for my use. This worked out ok. Ideally I world recommend removing the glass panels in the shower room and fitting a flip down shower seat with safety wall mounted handles. This would make life a lot easier for further wheelchair guests. The wi-fi in the room is excellant. The hotel has a large restaurant and the food is reasonably priced and very good. The hotel also has an underground car park. Overal very impressed and highly recommended.
3 out of 5
by A verified traveler

Posted 29 Jul 2018 on Hotels
Very nice location. We arrived just after the restaurant had closed, but they were very accommodating and let us have a meal. We had booked a room with two beds and a sofa bed, but unfortunately were given a room without a sofa and had to book an extra room!
Comment from Hotel Management
30 Jul 2018 by Karin and Thomas Zimmermann (owner), Hotel Management
Dear Chantal Thank you for your comment. You booked a superior room for two person. We have superior rooms with sofabed northside and superior rooms southside with a very nice view on the old village of Blatten. When you checked in, you did not tell us, that you are 4 people thats why we gave you the room with the nice view. Later on you told us, that you are 4 person - we offered you a superior room with an sofabed or an extra standard room. Thats why you had to book an extra room. We hope that you have enjoyed the stay with us anyway. Best regards