Ratings based on 60 Verified Reviews

3.9 out of 5
73% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Alex Hotel - quite OK for a short stopover

Posted 4 Apr 2021 on Hotels
Our first impression of this hotel was not so good... a hotel built in the 1990s with a somewhat strange layout and in need of modernization. It’s definitely not a 4-* hotel. However, first impressions can be wrong. The spa in a separate building was quite amazing and the best after a day of skiing or hiking. Dinner on the top floor was very good and staff was very attentive. Not our first choice for a holiday but for a stopover this hotel was quite OK.
2 out of 5
by A verified traveler from Victoria BC

Posted 6 Aug 2018
I feel terrible writing this but feel like I should, this hotel was so bad that we left and forfeited our entire night's stay because we couldn't stay here. It is extremely dated and in the middle of nowhere. The room was hot and stuff with a tiny bathroom. We just felt very ill at ease there and I think we were the only people in the hotel because I didn't see another soul and we were the only car in the lot. The staff were very kind and there is lots of free parking but that is the only positive I could come up with.
4 out of 5
by Robie

This traveler left a rating score only Posted 7 Sep 2014 on Hotels
4 out of 5
by Walker

Stark but friendly

Posted 26 Jun 2012 on Hotels
We stopped over on our train trip to Geneva and enjoyed the Glacier Train that passes through town. The hotel was very clean, no carpet, modern bath, a small balcony, free internet in lobby, very nice breakfast included in the low rate. The sauna is an additional charge. The hotel paid for our taxi fare both ways to the train station. The hotel was almost too Swiss with a very plain central stairway that echoed from the lack of warm details. Also, it is in town, something that surprised us based on the photo. A very good overall value, and we would stay again.
4 out of 5
Recommended
for Couples
by A verified traveler

Fair Value

Posted 9 Sep 2010
The decor was a 1990's version of modern- cute if you like a minimalist and slightly zany esthetic. The mattress was extremely thin and generally small by US standards, but every hotel we stayed at in Switzerland had a version of the same thing. Free parking was great and it was fairly easy to make our way over to the train to Zermatt from here.
3 out of 5
by A verified traveler

Posted 5 Jan 2024 on Ebookers
Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 8 Dec 2023
Bien
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023
4 out of 5
by A verified traveler

Posted 8 Dec 2023
Leur restaurant