Ratings based on 559 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Everything was great
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Sonya,We truly appreciate your positive feedback and are thrilled to hear you had a great experience at our hotel. Our team works hard to ensure all guests have a wonderful stay. If there's anything else we can assist you with, please don't hesitate to reach out.
by A verified traveler
Posted 17 May 2024
I would NEVER RECOMMEND this place to no one not even my dog. I was treated terribly. I was charged an extra $100 unknowingly days after checkout. The housekeeper and staff lied and said there was going all over my room at check out. All lies. My 7 year old had vomit in a small area of the room around midnight so bc there was no housekeepers available I wiped the vonit with what towels were available in the room being it’s late and we had to clean it bc we still had to sleep there. Cleaned it all up but of course the smell will remain. It was literally nothing for the housekeeper to clean the room was left undamaged. Only to call and get mistreated by the front desk bc I asked for my money back for the deposit bc I disagree with the accusations and they had no proof. I don’t have money to waste. The original cost of the room was already overrated for what the property looks like. My toilet didn’t even flush in the rooms I had to get a plunge upon arrival but I didn’t complain. Only for them to treat me like this. $296 for one night stay. This is robbery and I will be taking further action against this hotel
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello Laken,We're sorry to hear about your experience. Your feedback is valuable to us and we will address your concerns with the team. Please feel free to reach out to our management directly to discuss your concerns further. We strive to provide a positive experience for all our guests.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Latonya, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 30 Mar 2024
Nice affordable motel. A/C works very well, rooms are large and clean and very good parking.
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello Patrick,We're thrilled to hear you enjoyed our affordable rates, effective A/C, spacious and clean rooms, and convenient parking. Your comfort is important to us, and we appreciate your positive feedback. We hope to welcome you back to our motel in the future for another pleasant stay.
by A verified traveler
Posted 22 Mar 2024
Very friendly staff.
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Bobby,We are delighted to hear that you found our staff to be very friendly during your stay. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello Albreunya,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 9 Mar 2024
Simple and quiet. Room were clean. Free breakfast.
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Hello gerson,We're thrilled to hear you found our hotel simple and quiet, appreciated the cleanliness, and enjoyed the complimentary breakfast. Your comfort is our top priority, and we're glad you had a pleasant stay with us. Feel free to share any further feedback with our management team for future improvement.
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Manager, Hotel Management
Hello Cody,We appreciate you choosing to stay with us. If there are any specific areas you feel we could improve on, please reach out to us directly so we can address them accordingly. We hope to welcome you back in the future for an even better experience.
by A verified traveler
Posted 9 Feb 2024 on Hotels
Housekeeping knocked at 8:30 am when check out isnt until noon.
Comment from Hotel Management
10 Feb 2024 by Manager, Hotel Management
Hello James Alan,We apologize for any inconvenience caused by the early housekeeping visit. Our standard housekeeping schedule aims to accommodate all guests, but we apologize if this timing did not meet your expectations. We will share your feedback with the housekeeping team to ensure better coordination in the future.
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
31 Jan 2024 by Manager, Hotel Management
Hello Angelique, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
