Ratings based on 394 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Rooms are old needing a lot of maintenance.
Comment from Hotel Management
26 Mar 2024 by Gestor, Hotel Management
Thank you for your review, Yasmin. We appreciate your feedback regarding the maintenance needed for the rooms at Praiamar Natal Hotel & Convention. Your input helps us to improve and provide a better experience for our guests. We will address the issues raised to ensure a more pleasant stay for future guests.
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Gestor, Hotel Management
Sra Yasmin, muito obrigada pela avaliação! Gostaríamos de recebê-la novamente em breve para oferecer uma estadia mais agradável.
by A verified traveler
Posted 28 Jan 2024
Excellent hotel / resort. Great experience
Comment from Hotel Management
6 Feb 2024 by Praiamar Natal Hotel & Convention, Hotel Management
Dear Octavio,Thank you for your kind review of Praiamar Natal Hotel & Convention. We are happy to know that you had an excellent experience at our hotel. Our team works hard to provide exceptional service and your positive feedback is greatly appreciated. We hope to welcome you back soon for another great stay.Yours sincerely,Praiamar Natal team.
by A verified traveler
Posted 26 Aug 2023
This place is SO dirty!! I didn’t even shower because I was so disgusted by the bathroom. Bed was lumpy and very uncomfortable. The kids pool was the grossest thing I have ever seen. I regret letting my child go in because it made her sick! Stay away!!!
Comment from Hotel Management
12 Sep 2023 by Hedeilson Barbosa , Hotel Management
Thank you for your rating,We are sorry for your impression.We are working to improve our services and facilities.yours sincerely,Hedeilson BarbosaOperational manager
by A verified traveler
Posted 24 Jun 2022
Excellent location.
Comment from Hotel Management
30 Jun 2022 by Gerência Operacional, Hotel Management
Prezado Sr. Jonathan,
Obrigado por classificar nosso hotel, esperamos vê-lo novamente em breve!
by A verified traveler
Posted 4 Mar 2022 on Hotels
Comment from Hotel Management
10 Apr 2022 by Gerência Operacional, Hotel Management
Prezado Sr. Camilo,
Agradecemos sua avaliação, esperamos vê-lo em breve novamente!
by A verified traveler
Pleased
Posted 28 Jan 2021 on HotelsGreat for families perfectly located and the water park is a great perk. Staff all friendly and very helpful. Rooms a bit cramped and uncomfortable but overall a good value and experience
Comment from Hotel Management
25 Feb 2021 by Vagner Apolinário, Hotel Management
Dear Mr. Bryan,
First of all, we feel so flattered about your feedback.your comment wiil be very important to help us to improve our guest´s experience.
by A verified traveler
Great food!
Posted 15 Oct 2018 on HotelsRooms on fourth floor are being renovated, so lots of construction going on right now. Breakfast and dinner buffet were incredible, great selection of food. Staff spoke very little English, but we managed. Check in and check out were fast. The location is very close to the beach, but not very safe at night.
Comment from Hotel Management
16 Oct 2018 by Hedeilson Barbosa, Hotel Management
Dear Guest,
It is with respect that we have received your comments regarding Praiamar Natal Hotel & Convention.
All points reported were noted for discussion at a meeting of improvements and corrections with hotel management.
Best Regards,
Hedeilson Barbosa
Rooms Division Manager
Recommended
for Everyoneby A verified traveler from Arizona, United States
Home away from home!
Posted 4 Jul 2017This hotel was everything I could have asked for! It's beautiful,close to the beach, the food was great, the bar fantastic!
Comment from Hotel Management
29 May 2018 by Hedeilson Barbosa , Hotel Management
Dear Mary,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon.
Regards,
Hedeilson Barbosa
Rooms division manager
by Darren from LA
Good hotel near beach
Posted 14 Apr 2016 on HotelsThe hotel was busy during my stay. The breakfast, which is included in the price, is very good but I did not find it particularly relaxing with all the people buzzing around looking for a free table. Apart from that this is a no-frills, very functional hotel which is generally clean and well maintained. It's main advantage is its proximity to the beach. All in all, I have no complaints and would stay here again.
Comment from Hotel Management
2 Jul 2018 by Hedeilson Barbosa , Hotel Management
Prezado hóspede,
Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel!
Atenciosamente,
Hedeilson Barbosa
Gerente de hospedagem
