Ratings based on 1,242 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Overall this was a great trip and a very memorable experience for me and my family.
by A verified traveler
Posted 26 May 2024
Property beautiful! Will visit again!
by A verified traveler
Posted 26 May 2024
Service and quality was amazing.
by A verified traveler
Posted 25 May 2024
very good
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Li,Thank you for choosing to stay at Margaritaville Beach Resort Nassau. Our team is delighted you had an excellent experience with us in Nassau! Your review is appreciated, and we hope you return soon. Zachary FrangosManaging Director
by A verified traveler
Posted 25 May 2024
We had no hot water
by A verified traveler
Posted 23 May 2024
Had a great vacation and will go back
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Thank you for choosing Margaritaville Beach Resort Nassau and for taking the time to share your experience with us. We're thrilled you had such a wonderful experience with us, and we can't wait for your next visit with us! We hope you have a wonderful weekend, and we thank you again for your five-star rating.Zachary FrangosManaging Director
by A verified traveler
Posted 21 May 2024
Beautiful place, but too many fees.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Jean, Thank you for being our guest at Margaritaville Beach Resort Nassau and sharing your experience. Though we're happy you were impressed with our accommodations, we regret that you did not find value in our offerings. Hopefully, you'll allow us to welcome you back to paradise someday so we can make a better lasting impression. Zachary FrangosManaging Director
by A verified traveler
Posted 20 May 2024
the ceiling fan in room was noisy
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Nathan,Thank you for choosing Margaritaville Beach Resort Nassau and for taking the time to share your experience. We understand the need for a restful night's sleep, so we apologize that the noise from the ceiling fan impacted you. Please don't hesitate to reach out to our front desk for assistance, as we're always available to address any issues. Despite this, we hope you enjoyed your stay and will allow us to welcome you back and show you a more improved visit.Zachary FrangosManaging Director
by A verified traveler
Posted 20 May 2024
by A verified traveler from Goodyear
Posted 20 May 2024
We had an ocean view room and basically all rooms have ocean views and the difference was we had a queen size bed versus other types of beds.
Basically the front desk was helpful and then someday's not so helpful like just not caring about something. Depending on the staff.
The team at the front doors were great.They were on top of it and very helpful for directions and getting taxi's. PS, taxi's are not cheap and no Uber.
Housekeeping was basically hit-and-miss.There were days when they were short towels.There were days when we had to ask to get stuff done and it gets to the point where, 'can we survive a day or 2 without getting anything from housekeeping' and we would just ignore the fact that they didn't stop.We were supposed to get 2 free bottles of water a day and had to ask constantly for water.
What's funny about it is the resort was pretty empty as Spring break was over, crowds were down and it's amazing that they cannot plan on having enough towels and water for the day.That is up to the housekeeping management to figure that out and it was very poor.
The adult pool area was nice.The hot tub was really hot for the first half of an aday trip. Where I think you'd be well done or at least have a hard boiled egg cooking it. So I didn't really go into it.Then the steps going down into the pool had algae in the corners of the steps. So you can tell they really were not careful about brushing it down.
I have a pool/hot tub in AZ so I expect to have a clean pool.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Thank you for choosing Margaritaville Beach Resort Nassau and taking the time to share your detailed feedback. We're pleased you enjoyed the ocean view room and found our front door team helpful. However, we're disappointed to hear about the inconsistencies with our front desk and housekeeping services. Your comments on the lack of towels, water, and the condition of the pool are also noted and will be addressed with our team. We strive to provide a consistent, high-quality experience and will work on these areas. We hope to welcome you back for an improved stay in the future.Zachary FrangosManaging Director
