Ratings based on 382 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Need better parking for guests
Comment from Hotel Management
9 Jun 2024 by Front Desk, Hotel Management
Dear Simeon,Thank you so much for this great score you gave us.Please come and visit us again in the near future.Sincerely,ASTA
by A verified traveler
Posted 30 May 2024
The hotel is beautiful and the food at the restaurant is delicious.
Unfortunately, our room smelled of mold, which made it hard to sleep.
We did not have a rental car, and at one point I walked to a nearby café which turned out to be closed. On the way there, I was nervous because there’s no sidewalk and so cars zip right next to you. On the way back, I decided to walk back along the beach to avoid the cars, but wound up coming across a crazy guy on the beach with his hand down his pants, who started following me. I ran for my life and at the door to the hotel I’d stupidly forgotten my key and they took their sweet time buzzing me in and didn’t ask why I was screaming “help,” but nevermind.
I never leave bad reviews but felt compelled to share this experience. If staying here it’s better to have a rental car or take a taxi. The beach nearby is not safe and not a place you could swim anyways as it’s all volcanic rock with a little bit of sand.
The view from the terrace is spectacular, though.
Comment from Hotel Management
30 May 2024 by Front Desk, Hotel Management
Dear Julie,Thanks for your stay at our hotel, we do appreciate and thanks for your review.We are so sorry to heard of your experience on the beach with an insane person.Apparently the hotel staff did not heard of a scream, things like this we protect our guest at all meansWe are very happy that you are okay.There are path to swim down by the beach, there are rocks and also plenty sand to lay and relax.Hope you can give us another chance and visit us again.All the Best.Sincerely,ASTA
by A verified traveler
Posted 24 May 2024
Lovely property. Be prepared to walk up a ton of stairs. I mean, a LOT of them. Other than that, it was a great spot for our overnight stay in Nassau before leaving for another island the next day.
Comment from Hotel Management
24 May 2024 by Front Desk, Hotel Management
Dear Carmen,Thanks for choosing our hotel for your overnight stay.We do appreciate you and thanks for sharing your review.Hope you will visit us again.Sincerely,ASTA
by A verified traveler
Posted 13 May 2024
The view was incredible and we really enjoyed our stay! The food at the hotel was delicious. Only downside was the management not answering the phone from our room.
Comment from Hotel Management
13 May 2024 by Front Desk, Hotel Management
Dear AlexandriaThanks for your stay at our hotel.We appreciate you sharing your review, and thanking you for your score.Happy to know you had enjoyed your stay and the food was delicious.We apologize that the phone was not answered in time from your room.You are welcome to come and visit us again.All the best.Sincerely,ASTA
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Front Desk, Hotel Management
Dear Kele,Thanks for staying at our hotel.We do appreciate the time you take from your busy schedule to give us a review.Hope you will visit us again in the near future.All the best.Sincerely,ASTA
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
24 May 2024 by Front Desk, Hotel Management
Dear Juan,Thanks for your stay with us.We appreciate the score you gave us.You are welcome to stay with us again.All the Best.Sincerely,ASTA
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
5 May 2024 by Front Desk, Hotel Management
Dear Paul,We are happy for your stay with us.Thanks so much for your score.We do appreciate you.You are welcome to stay with us again and again.Sincerely,ASTA
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
5 May 2024 by Front Desk, Hotel Management
Dear Malik,We do appreciate you.Thank you so much for staying with us and thanks for this great score you gave us.Sincerely,ASTA
by A verified traveler
Posted 27 Apr 2024
This was the best experience ever!! The staff is absolutely amazing! Yes there are lots of stairs but didn’t bother us. It’s very private and the view is breathtaking.
We’ll be back!
Comment from Hotel Management
27 Apr 2024 by Front Desk, Hotel Management
Dear Janice,Thanks for your stay.Happy to know your experience was great and our staff were amazing.We appreciate the great score you gave us.We welcome you with open arms to return.All the Best.Sincerely,ASTA
by A verified traveler
Posted 26 Apr 2024
The ambiance & historical Lime stone structure with a rustic look with an awesome beautiful close view overhead the beach/ocean
Comment from Hotel Management
27 Apr 2024 by Front Desk, Hotel Management
Dear Brian,What a wonderful way of giving us the great review.With expressing your taught of the hotel for others to know what the hotel imagine is, thank you.All the Best.Sincerely,ASTA
