Ratings based on 599 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Parking lot could use some work, was a little rogh
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Debbie,We appreciate your feedback on the parking lot condition and will address this with our team. Your comments help us improve our services for future guests.
by A verified traveler
Posted 5 May 2024
The entrance is scary getting in and out of the driveway!!!
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Patricia,We appreciate your feedback and will take it into consideration for future improvements. Our aim is to provide a comfortable experience for all our guests. We hope this issue did not overshadow the rest of your stay.
by A verified traveler
Posted 16 Apr 2024
Good rates
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Lucinda,We appreciate your feedback on our competitive rates. If you have any further comments or suggestions, please feel free to reach out to us.
by A verified traveler
Posted 6 Apr 2024
Convenient to Interstate. We were traveling a needed a place to stop for the night. It was a good place to stop without paying too much just outside of Nashville. The room was clean nut did have an odd smell.
Comment from Hotel Management
7 Apr 2024 by Manager, Hotel Management
Hello Alisa,We appreciate you choosing our hotel for your stopover near Nashville. Thank you for noting the cleanliness of the room, although we regret any discomfort caused by the smell you experienced. We value your feedback and will address this matter with our team to ensure a better experience for our future guests.
by A verified traveler
Posted 4 Apr 2024
Very convenient to Vanderbilt.
Comment from Hotel Management
7 Apr 2024 by Manager, Hotel Management
Hello Connie,We're glad to hear you found our location near Vanderbilt convenient. We appreciate your positive feedback and hope you had a pleasant stay overall. If you have any further comments or suggestions, please don't hesitate to reach out to us.
by A verified traveler
Posted 2 Apr 2024
Really needs to be updated. But staff was very friendly
Comment from Hotel Management
4 Apr 2024 by Manager, Hotel Management
Hello Naomi, We appreciate your feedback and are pleased to hear you found our staff friendly. Thank you for bringing your concerns to our attention; we will consider them as we continue to enhance our guest experience.
by A verified traveler
Posted 1 Apr 2024
Very dirty and gross rooms. Area was a little shady and did not feel very secure.
Comment from Hotel Management
3 Apr 2024 by Manager, Hotel Management
Hello Scot, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. The safety and comfort of our guests is our top priority. Your concerns will be shared with the appropriate team members for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 Mar 2024
This property was nice beds and pillows were outdate but i enjoyed my stay
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Porscher,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay despite the outdated beds and pillows. We appreciate your kind words and hope to welcome you back in the future for another great experience.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Greg,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience at our hotel.
by A verified traveler
Posted 22 Mar 2024
Convenient, friendly, good location
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Cathleen,We appreciate your positive feedback and are glad to hear you found our hotel convenient, with friendly service, and in a good location. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
