Ratings based on 843 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Great customer service AND not perfumes or cover up sprays in the room. Shower does have a crack in the fiberglass but we can still shower.
Comment from Hotel Management
9 May 2024 by hemal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn. Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and we look serving you again soon! Enjoy summer!
by A verified traveler
Posted 2 May 2024
Good
Comment from Hotel Management
9 May 2024 by hemal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and we look forward serving you again.
by A verified traveler
Posted 28 Apr 2024
The staff was helpful. The building could use a more watchful eye for cleanliness outside. There was dog excrement on the stairs that was left for a week.
Comment from Hotel Management
9 May 2024 by hemal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and we look forward serving you again soon!
by A verified traveler
Posted 24 Apr 2024
Minor cosmetics needed . Over all good for price paid.
Comment from Hotel Management
24 Apr 2024 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!
by A verified traveler
Posted 17 Apr 2024
Won’t go back. Reserved because it had a pool got there, and the pool was down from chemical imbalance was not told this before I checked in. The staff had tattoos all over and nails filed into points like clause. The side doors did not have locks on them. The breakfast was horrible no plug in the bathtub so you cannot get a bath not accessible for any vehicle pulling a trailer will not go back
Comment from Hotel Management
19 Apr 2024 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Just want to let you know we are outdoor property and our pool is open seasonal. Our pool is only open Memorial Day and close Labor Day! We have no staff with any tattoos. None! No employees with pointed nails. Have a great day!
by A verified traveler
Posted 12 Apr 2024
The parking was tight but for the most part it was nice
Comment from Hotel Management
15 Apr 2024 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation! Have a great day!
by A verified traveler
Posted 8 Apr 2024
I did not enjoy my experience at this motel at all. The lady at counter who was checking me in blamed the fact that she was tired for her attitude and so nonchalant and dry. I asked her she was doing and had to repeat myself twice. That's no reason not provide or deliver great customer service. Once i got to my room i checked everything out. The room was very clean. But the wall where the bed is has rust, the paint in tube looks like somebody was peeling it off and the blow dryer didn't. I was only in town for a wedding inwhich i was told after i checked in that the wedding had been canceled. I was going to stay until i heard a couple outside by room yelling very loud. I did not feel safe staying there. So I called for a ride and stayed with a friend for the night. I called the motel the next morning around 9am to tell them that i left that night. The lady on the didn't show no compassion or nothing. Just said ok and i forgot what else she said and hung up. I will never go back to this place again.
Comment from Hotel Management
10 Apr 2024 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day!
by A verified traveler
Posted 8 Apr 2024
A lot of “non locals” talking and creeping around all night. Toilet was NOT attached to the floor and was shaky. Door lock was not the best at all. Blankets smelled musky.
Comment from Hotel Management
29 Apr 2024 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day!
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
10 Apr 2024 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn .. Glad to see you have enjoyed your stay with us. Have a great day and we look forward serving you again soon!
by A verified traveler
Posted 20 Mar 2024
Old
Comment from Hotel Management
22 Mar 2024 by hemal patel, Hotel Management
Thank you for taking the time out to let us know how your stay at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and we look forward serving you better!
