Ratings based on 200 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Office staff wasn’t always around to help and house keeping never cleaned just made the bed and often shorted us on towels
Comment from Hotel Management
10 May 2024 by Your West End Ave Team, Hotel Management
Hi Taylor,Thanks for the feedback! It is concerning to hear that our front office team was not around to assist you. Please feel free to give us a call at the hotel in order to speak further about this. Thanks for staying with us!
by A verified traveler
Posted 26 Apr 2024
Good breakfast and very nice room with couch and kitchenette.
Comment from Hotel Management
1 May 2024 by Christy , Hotel Management
Glad to hear you enjoyed the breakfast and hotel. Hope to see you again!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
14 May 2024 by Christy , Hotel Management
Thank you for taking the time to post a review on your past stay!
by A verified traveler
Posted 13 Apr 2024
A good experience, clean safe and quiet. When issue's arose, staff dealt with them promptly and professionally. Also, excellent value for money, I'd stay again.
Comment from Hotel Management
15 Apr 2024 by Marcelis Logan, Hotel Management
Thank you for the kind remarks! We are glad that you enjoyed your stay with us!
by A verified traveler
Posted 9 Apr 2024
Nice property. Room was supposed to have a kitchen, but the only things to heat food were a microwave and a toaster. The hotel info did not make these limitations clear in the info shared through Expedia
Comment from Hotel Management
15 Apr 2024 by Marcelis Logan, Hotel Management
I apologize for the inconvenience. We have hot plates readily available for guests upon request. If you do plan on staying again, please do not hesitate to ask us to provide one for you in your room.
by A verified traveler
Posted 6 Apr 2024
Close to Vanderbilt university.
Comment from Hotel Management
8 Apr 2024 by Marcelis Logan, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Marcelis Logan, Hotel Management
Thank you for the review! We are glad that you enjoyed your stay with us!
by A verified traveler
Posted 21 Mar 2024
Very clean and new property. The two front desk ladies were very nice and attentive. I’m sad I didn’t catch their names. The on-site restaurant is great, our server/host David was amazing. Will definitely revisit this hotel in Nashville again.
Comment from Hotel Management
25 Mar 2024 by Christy , Hotel Management
We look forward to seeing you again!
by A verified traveler
Posted 20 Mar 2024
Very nice place
Comment from Hotel Management
25 Mar 2024 by Christy , Hotel Management
Glad you enjoyed your stay!
by A verified traveler from Bloomingdale
Posted 16 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Marcelis Logan, Hotel Management
Thank you for staying with us!
