Ratings based on 1,246 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Nice property, friendly staff. Packing was expensive. We took a Lyft to restaurants due to sketchy people around the area.
by A verified traveler
Posted 2 May 2024
Hotel isa little dated but comfortable and clean. Within walking distance to downtown. Breakfast had a better than average selection and the food was fresh/prepared when ordered. The daytime concierge (I think Kevin) was great and started our days with his great singing. I would stay here again
Comment from Hotel Management
2 May 2024 by Chad H., Hotel Management
Thank you so much for sharing your feedback and rating. We would love to see you here again soon.
by A verified traveler from Framingham
Posted 30 Apr 2024
Nice hotel
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Carlos, we're delighted to hear you found Holiday Inn & Suites Nashville Downtown - Broadway to be an appealing choice. Thank you for highlighting our partnering Bodega on-site that serves a range of wonderful breakfast items. We appreciate your feedback and look forward to welcoming you again on your next visit to Nashville.
by A verified traveler
Posted 30 Apr 2024
I will start with what I liked; I loved that they have a golf cart shuttle to take you back and forth to the downtown Broadway area, rooms were clean with a refrigerator and microwave and comfy beds.I didn’t like the overpriced soda, bottled water and items in the bodega. The pool area isn’t amazing because of it is situated between the sides of the building and that blocks a lot of the sun.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Tiffany, thank you for taking the time to share your comments following your recent stay at the Holiday Inn & Suites Nashville Downtown - Broadway. We're thrilled to know you appreciated our shuttle service, clean rooms with desired amenities, and comfortable beds. Regarding the prices at our partnering Bodega on-site, we strive to provide a balance of quality and value. Your feedback on the pool area will certainly help us to enhance our offering. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler from Winchester
Posted 30 Apr 2024
Newer property that is very well equipped. Large rooms. Very nice having a bodega connected. Offers a bar with games. Would stay here again.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Tina, thank you for your delightful review. At Holiday Inn & Suites Nashville Downtown - Broadway, we pride ourselves on providing spacious accommodations and unique amenities like our partnered on-site Bodega. We're glad you appreciated them during your stay. The joy you found in our game-equipped bar only adds to our happiness. We'll be eagerly waiting for your next visit.
by A verified traveler
Posted 29 Apr 2024
Golf cart was a nice option.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Eve, we're thrilled to hear you appreciated the unique offset of having a golf cart. Should you decide to visit us at the Holiday Inn & Suites Nashville Downtown - Broadway again, please remember we do have a nearby Bodega that provides delicious breakfast options. Thank you for your feedback.
by A verified traveler
Posted 29 Apr 2024
Great place to stay. Walk to Broadway. Free shuttle also. Staff very friendly. Rooms are modern, clean, beds are comfortable. Highly recommend
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Kristen, we are delighted that you found your stay at the Holiday Inn & Suites Nashville Downtown - Broadway to be exceptional. It's wonderful that you had the chance to explore the nearby Broadway and take advantage of our shuttle service. We're thrilled that you found the hospitality of our team members impeccable and that you relished the modern style and comfort of our rooms. We're looking forward to having you again. For future reference, we also have an on-site Bodega that is a wonderful stop for breakfast items. Your recommendation means a lot to us. Until next time!
by A verified traveler
Posted 28 Apr 2024
Kevon was the highlight of our stay. Every morning with a smile and song he keep
Our bags for us while we waited for our room to get ready. I will recommend this hotel just because of him
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Mary, thank you for sharing your delightful experience at Holiday Inn & Suites Nashville Downtown - Broadway. We're thrilled that Kevon made your stay special with his warm demeanor and helpful attitude. Your commendation means a lot to our team. Just a quick note, in case you missed breakfast, our on-site Bodega offers a fantastic selection of morning delights. We look forward to your recommendations and to welcoming you back in the future.
by A verified traveler
Posted 27 Apr 2024
Clean quiet close walk to the strip
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Lloyd, it's wonderful to hear that you appreciated the cleanliness and tranquil ambiance at the Holiday Inn & Suites Nashville Downtown - Broadway. Its proximity to the city's bustling strip is certainly an added advantage. Should you return, remember that we have a fantastic on-site partner offering delectable breakfast items. Looking forward to welcoming you back!
by A verified traveler
Posted 26 Apr 2024
Nice hotel right downtown.
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
We appreciate you sharing this positive rating, Jeffrey!The comfort of our guests is important to us so we can't wait to see you back again at Holiday Inn & Suites Nashville Downtown - Broadway. We want to share an even more enjoyable experience with you next time.
