Ratings based on 580 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
A little expensive for the location but it fit my needs
Comment from Hotel Management
20 Apr 2024 by Teri, General Manager, Hotel Management
Susan,We appreciate you taking time to let us know you enjoyed your stay. Our staff works hard every day to make sure each and every guest is taking care of.We hope to have you back if your travels find you this way again.
by A verified traveler
Posted 19 Apr 2024
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Comment from Hotel Management
20 Apr 2024 by Teri, General Manager, Hotel Management
Charles,Thank you for taking time out of your busy schedule to let us know you had a great stay with us. We appreciate your feedback and looking forward to having you return time and time again.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
11 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey about your recent stay with us, at the Holiday Inn Express & Suites, Berry Farms.We appreciate your ratings and will share this with our staff, who work diligently to exceed guest expectations.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 11 Apr 2024
Nice
Comment from Hotel Management
13 Apr 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey about your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We appreciate your rating our facilities and services as excellent, and will share this with our staff, who work diligently to exceed expectations.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
8 Apr 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey following your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We are sorry that you were disappointed with our property and service, as per the generally low rating. Be assured that we do our best to provide comfortable accommodations and warm, hospitable service to our guests.We hope that you will give us another chance to improve to excel, when next your travels bring you to Franklin, TN.
by A verified traveler
Posted 3 Apr 2024
Clean and friendly. Great area!
Comment from Hotel Management
4 Apr 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey following your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We strive to provide the highest degree of cleanliness and customer service for every one of our guests.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 31 Mar 2024
Nice
Comment from Hotel Management
31 Mar 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey on your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We appreciate your excellent rating of our hotel facilities and service, which will be shared with our team.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 31 Mar 2024
Newer building, nice property. Horrible breakfast.
Comment from Hotel Management
1 Apr 2024 by GMBnafa, Hotel Management
Thank you giving us feedback on your stay with us at the Holiday Inn Express & Suites, Berry Farms.We are very sorry that our breakfast did not meet with your expectations, but be assured that we strive to provide a variety of hot and cold items for our guests, on a daily basis.We appreciate your kind comments about our hotel and hope to welcome you back when next you come to Franklin, TN.
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
30 Mar 2024 by GMBnafa, Hotel Management
Thank you for taking the time to give feedback on your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We appreciate your having enjoyed the quality of our hotel and our friendly and efficient service.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 25 Mar 2024
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Comment from Hotel Management
26 Mar 2024 by GMBnafa, Hotel Management
Thank you for completing a survey about your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We appreciate your rating and will continue to do our best to exceed expectations.Looking forward to welcoming you back when next your travels bring you to Franklin, TN.
