Ratings based on 896 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
I stayed here because I rented a car. Thank god they had a parking lot because so many places you can’t park because every where I went I had to pay for parking and some places it was a hassle to find the cheapest parking. So make sure you plan ahead and even the convenient parking here filled. Overall the stay here was pleasant but I was more out than in.
by A verified traveler
Posted 20 Jun 2024
No elevator to the room
Some fixtures and doors not well repaired and somewhat rusted
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 18 Jun 2024
Really great value here. Rooms are very basic and no frills, but serve their purpose. You definitely can hear other guests and outdoor noises. Gaps at the bottom of front door doesn't help with this and also made it muggy in our room. AWESOME fitness facility for this caliber of hotel, along with a neat leisure area, and a fun Irish Pub next door. Staff incredibly friendly and accommodating.
by A verified traveler
Posted 14 Jun 2024
Room was clean. But shower leaked, no vent for bath. TV remote didn’t work (it was in 3 pieces) so it was difficult to watch it. Poor lighting. Mattress was too soft.
by A verified traveler
Posted 12 Jun 2024
Good room nice bar there as well
by A verified traveler
Posted 11 Jun 2024
Bugs in the room, bug on bed. Tv only worked for about an hour then stopped working. No fresh towels during a 4 night stay. Shower was dirty. Card stopped working to get into the room before our stay was over. Didn't feel safe as the door did secure but wasn't firmly shut. For the same price you can get an actual decent hotel room. Don't recommend, won't be back and will advise others.
Comment from Hotel Management
13 Jun 2024 by Jessica Front Office Supervisor, Hotel Management
Tanaeya, thank you for staying with us and taking the time to leave us a review. We are saddened to hear that your stay was less than satisfactory. I will pass this information along to our team so we may improve in these areas.
by A verified traveler
Posted 10 Jun 2024
Needs work on the property stairs were cracked and broken
Comment from Hotel Management
11 Jun 2024 by Jessica Front Office Supervisor, Hotel Management
Kathleen, thank you for staying with us and taking the time to leave a detailed review. We greatly appreciate your feedback on areas we can improve. We are always continuing to strive for excellent customer service.
by A verified traveler
Posted 9 Jun 2024
It was nice clean quiet. Would stay there again
Comment from Hotel Management
11 Jun 2024 by Jessica Front Office Supervisor, Hotel Management
Marlene, thank you for staying with us and taking the time to leave us a 5 star review. We are so pleased to hear that you had a great stay.
by A verified traveler
Posted 6 Jun 2024
The pictures make it look a lot better than it is. Location is industrial. Old proposers that they are trying to rehabilitate.
Asked for room service housekeeping in the middle of a 3 day stay and they never came. Had to keep going to the desk to ask for towels.
The fitness center has a bunch of nice machines but half of them are missing pegs for
The racks and only one of the 4 treadmills worked.
Comment from Hotel Management
11 Jun 2024 by Jessica Front Office Supervisor, Hotel Management
Rob, thank you for staying with us and leaving us a detailed review. I am saddened to hear that your stay was less than satisfactory. We continue to strive for excellent customer satisfaction.
