Ratings based on 1,454 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Very friendly staff.
Comment from Hotel Management
20 Jun 2024 by Guest Services Team, Hotel Management
We're glad to hear you enjoyed your stay, Christine and hope to welcome you back soon!
by A verified traveler
Posted 18 Jun 2024
Very nice, friendly staff
Comment from Hotel Management
18 Jun 2024 by Christi, Hotel Management
Hello Amy Jo, thank you for taking time to share feedback on your recent stay at Grand Hyatt Nashville. I am so glad that you enjoyed your stay with us. Our Staff strive for excellence in customer service. We look forward to welcoming you back again very soon. Best Regards, Christi
by A verified traveler
Posted 18 Jun 2024
Hotel staff was excellent and property was well maintained. Will definitely stay here again.
Comment from Hotel Management
18 Jun 2024 by Christi, Hotel Management
Hello Anthony, thank you for taking time to share feedback on your recent stay at Grand Hyatt Nashville. I am so glad that you enjoyed your stay with us. Our Staff strive for excellence in customer service. We look forward to welcoming you back again very soon. Best Regards, Christi
by A verified traveler from Austin
Posted 18 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Guest Services Team, Hotel Management
Thank you for staying at Grand Hyatt Nashville, Samantha!
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Brij D., Night Manager, Hotel Management
Hello Amber, thank you for your 5 out of 5 review we're glad you enjoyed your visit to the Grand Hyatt Nashville! We look forward to welcoming you back in the future!
by A verified traveler
Posted 18 Jun 2024
Great time
Comment from Hotel Management
19 Jun 2024 by Guest Services Team, Hotel Management
Thank you, Crystal. We're glad you enjoyed your stay at Grand Hyatt Nashville!
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Brij D., Night Manager, Hotel Management
Hello Rene, thank you for your 5 out of 5 review we're glad you enjoyed your visit to the Grand Hyatt Nashville! We look forward to welcoming you back in the future!
by A verified traveler
Posted 17 Jun 2024
This is my second time at this amazing hotel. Staff is wonderful and accommodating. It is a nice walk to downtown bars. Super clean and up to date. Love it and will stay again!
Comment from Hotel Management
18 Jun 2024 by Travis, Hotel Management
Hello Kristin! Thank you for taking time to review our hotel. It is wonderful to know you enjoyed your second visit. We look forward to hosting you again in the future!Warm Regards, Travis
by A verified traveler
Posted 17 Jun 2024
I will one hundred percent be back to this hotel. Staff and amenities were amazing, perfect distnce to the downtown area. I was very impressed.
Comment from Hotel Management
18 Jun 2024 by Travis, Hotel Management
Hello Leigh! Thank you for your review of our hotel. It is great to know you enjoyed our amenities and friendly staff. We look forward to seeing you again soon! Warm Regards, Travis
by A verified traveler
Posted 17 Jun 2024
Staff were incredible-very friend and attentive. Rooms were clean and quiet. Bed and pillows were heavenly. The hotel is fairly convenient and about 10-15 walk to downtown. Check-in was super easy. We would have liked a late-check out, but it wasn't possible; however, they held our luggage for us until it was time to leave. It was a great experience for sure. Definitely recommend.
Comment from Hotel Management
17 Jun 2024 by Guest Services Team, Hotel Management
Thank you for staying at Grand Hyatt Nashville, Nicole. We hope to welcome you back soon!
