Ratings based on 663 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear you had a wonderful stay with us. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Jun 2024
Right across from Nashville Shores
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Rheagan,We appreciate your feedback regarding our convenient location near Nashville Shores. If you encountered any issues during your stay, please contact our management team to discuss further. Your input helps us improve our guest experience.
by A verified traveler
Posted 14 Jun 2024
Bugs
Comment from Hotel Management
15 Jun 2024 by Hotel Manager , Hotel Management
Dear Angela,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jun 2024
Breakfast was a joke
Comment from Hotel Management
13 Jun 2024 by Hotel Manager , Hotel Management
Dear Steven,Thank you for your feedback regarding breakfast. We apologize that it did not meet your expectations during your stay. Your comments are valuable, and we will use them to improve our offerings for future guests. We appreciate your input and hope to welcome you back for an improved experience.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay overall. If there are any specific areas where we can improve and earn that fifth star next time, please don't hesitate to let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 May 2024
The breakfast was not what was shown in fotos
Comment from Hotel Management
30 May 2024 by Hotel Manager , Hotel Management
Dear John,Thank you for your feedback and perfect rating. We're glad you enjoyed your stay. We apologize for any discrepancies between our breakfast photos and your experience. We'll work to improve this aspect. We appreciate your understanding and look forward to welcoming you back.Sincerely, Hotel Manager
by A verified traveler
Posted 28 May 2024
Good
Comment from Hotel Management
29 May 2024 by Hotel Manager , Hotel Management
Dear Willie,Thank you for your feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
17 Jun 2024 by Hotel Manager , Hotel Management
Dear Edwin,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
It was okay
Comment from Hotel Management
25 May 2024 by Hotel Manager , Hotel Management
Dear Areon,Thank you for your positive feedback and for choosing to stay with us. We're delighted to hear that you had an enjoyable experience overall. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Deborah,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have so we can address them accordingly.
