Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Nice place and nice staff!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Sam Rollain GM, Hotel Management
Thank you for the 5!! Excellent number.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
4 Jun 2024 by Sam Rollain GM, Hotel Management
I know we can get a 5 next time. See you then!
by A verified traveler
Posted 14 May 2024
I love the convenience of being able to access all the tourist spots and restaurants.
Comment from Hotel Management
4 Jun 2024 by Sam Rollain GM, Hotel Management
We are perfectly situated to everything you need to see and do. Plus when you get here we have an awesome place to unwind and relax by the pool. Grab a drink and enjoy the game.
by A verified traveler
Posted 12 May 2024
Someone that worked there- a male, came into our room, without knocking. We were 3 women staying in the room, and one was showering. They claimed they could do nothing for us since we purchased through a 3rd party- and he was only human- they make mistakes. Not okay at all in our books and would never stay there again!!!!
Comment from Hotel Management
13 May 2024 by Sam Rollain GM, Hotel Management
My apologies. This not the experience we want anyone to have. This is not acceptable. Please feel free to reach out to me if you would like to speak about this. Know that we will use this Information to make ourselves better.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Sam Rollain GM, Hotel Management
Excellent!!! See you next time.
by A verified traveler
Posted 5 May 2024
The property is very outdated. My daughter thought it was “creepy.” It was also very noisy. We could hear the people above us flushing their toilets and closing doors all night/day. Our toilet did not flush. The staff at the desk were very friendly and helpful. It’s about a 20 minute drive to Broadway area,, FYI.
Comment from Hotel Management
7 May 2024 by Sam Rollain GM, Hotel Management
Thank you we do have an Excellent Team here at the property. We are also conveniently located to all attractions. Look forward to seeing you again.
by A verified traveler
Posted 3 May 2024
The room was very comfortable, clean and quiet. The lady who checked us in was very friendly and patient
by A verified traveler
Posted 30 Apr 2024
Surprised by the all you can eat breakfast but cost $18 person and parking was $16. Clean and comfortable.
Comment from Hotel Management
7 May 2024 by Sam Rollain GM, Hotel Management
The breakfast is excellent. Next time come enjoy our beautiful pool and cabanas.
by A verified traveler
Posted 22 Apr 2024
The service from the shuttle driver was amazing. Along with the staff when I arrived.
The bathroom in room could have been cleaned better, this was brought up to the staff at checkout.
Comment from Hotel Management
7 May 2024 by Sam Rollain GM, Hotel Management
Our team is what makes the difference. They are the best.
