Ratings based on 57 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Henderson
Posted 20 May 2024
I was wanting to enjoy the HEATED indoor pool and the hot tub. The pool was too cold to get into. The hot tub did not have any jets. It was comparable to warm bath water.The room was nice which included a fridge and microwave.
Comment from Hotel Management
20 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our pool and hot tub amenities not meeting your expectations. Your comments will be shared with our team to ensure improvements are made. We're glad to hear you found your room comfortable with its amenities. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. Your comments are valuable to us as we continually strive to improve. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Very overrated
Comment from Hotel Management
21 May 2024 by Hotel Manager , Hotel Management
Dear Michael,Thank you for sharing your thoughts. We're sorry to hear that your experience didn't meet your expectations. We strive to provide a great stay for all our guests, and we appreciate your feedback as it helps us improve. Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Good for a quick stay
Comment from Hotel Management
18 May 2024 by Hotel Manager , Hotel Management
Dear Ariel,Thank you for your recent stay at our hotel. We're glad our hotel met your needs for a quick stay. We hope to have the opportunity to welcome you back for a longer visit in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Hotel Manager , Hotel Management
Dear Rebecca,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
Our room and bed were great the carpet in and around the build really needs a good cleaning
Comment from Hotel Management
17 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you found your room and bed to your liking. Your comments regarding the cleanliness of the carpet are duly noted, and we'll be sure to address this promptly to ensure a more enjoyable stay for our future guests. We appreciate your valuable input and hope to welcome you back soon for an even better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Hotel Manager., Hotel Management
Dear Julie,Thank you for the review. It's nice to see that you had an overall pleasant stay. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 13 May 2024
The water in the pool was awful looking. I booked at Clarion for the indoor pool. The staff was as friendly. Shout out the Nini at the front desk
Comment from Hotel Management
14 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the pool water during your stay. We strive to maintain high standards of cleanliness and guest satisfaction, and we will address this issue promptly. We're delighted to hear that you found our staff, especially Nini at the front desk, to be friendly. We appreciate your patronage and hope to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 12 May 2024
The entire staff were beyond kind ro my children and I when we stopped here on our trip. I just can't say enough about how accommodating they had been to us!
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that our staff went above and beyond to make your stay enjoyable and accommodating for you and your children. We hope to welcome you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 12 May 2024
Good
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay. We strive to provide excellent service and hope to welcome you back soon!Sincerely, Hotel Manager
