Ratings based on 978 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Would stay again
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Lianne,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 16 Jun 2024
The room was pretty comfortable and the pool was nice. We noticed that the shower fixtures were very loose in the bathroom.
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Jessica,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 15 Jun 2024
The staff was friendly and the free breakfast was really good
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Donna,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Mary,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 10 Jun 2024
I liked that the hotel wasn’t far from the airport, & there were restaurants & convenient stores in walking distance. I didn’t like that I had to cross a 4 lane busy interstate to get to the restaurant or convenient stores. I also didn’t like that there wasn’t a shuttle to the airport and that you can’t get a receipt when you check out.
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Lashuna,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 10 Jun 2024
Overall the hotel was fine. Kind of a sketchy area. Beds were hard. Breakfast was mid. Overall it wasn’t bad. Staff was friendly and kind. Only a 10-15 drive to downtown depending on traffic.
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Alaina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Willis, Hotel Management
Dear Mycaylan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Willis, Hotel Management
Dear Shaunta,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Willis, Hotel Management
Dear Abraham,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 3 Jun 2024
Nice
Comment from Hotel Management
5 Jun 2024 by Willis, Hotel Management
Dear Cynthia,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
