Ratings based on 969 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The staff was truly so kind and went above and beyond. Even got me a little cup of milk for my Oreos because they overheard me saying it would be nice to have milk. They all were so nice!
by A verified traveler
Posted 15 Jun 2024
We enjoyed our stay at best western! Good breakfast and decent coffee. The rooms were nice.
by A verified traveler
Posted 13 Jun 2024
Staff was great!
Comment from Hotel Management
14 Jun 2024 by Kush, Hotel Management
Dear LisaThank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 13 Jun 2024
We happened to stay during the CMA festival so it was super busy. The room is great. Beds comfy and spacious
The attendant for the breakfast had a difficult time keeping up with stocking the food
Overall we would stay again with hopes the food would be kept full
Comment from Hotel Management
13 Jun 2024 by kush, Hotel Management
Dear MarshaThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 13 Jun 2024
Close to airport
Comment from Hotel Management
14 Jun 2024 by kush, Hotel Management
Dear Evelyn,Thank you for completing the survey regarding your recent stay at our property. I am glad our location was convenient to you.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 12 Jun 2024
Staff were great. The property needs updating. Makes things look dirty but I don't think it actually is.
Comment from Hotel Management
12 Jun 2024 by Kush, Hotel Management
Dear JudyThank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 12 Jun 2024
Didn't catch her name but check in with her was easy and she was very friendly and helpful! Airport shuttle was great
Comment from Hotel Management
12 Jun 2024 by Kush, Hotel Management
Dear Lee,Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 11 Jun 2024
Adelita was great at breakfast.
Comment from Hotel Management
12 Jun 2024 by Kush, Hotel Management
Dear Roman,Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 9 Jun 2024
The property wasn’t awful. The beds were clean and complimentary breakfast was nice. It was quite noisy. And our television was out of service-when I asked the front desk, I was told some rooms worked and some didn’t—but we couldn’t be put in a room where it did work. I realize that’s trivial but we had ample downtime and it was inconvenient that the television didn’t work and the wifi was spotty.
Comment from Hotel Management
10 Jun 2024 by Kush, Hotel Management
Dear kaylaThank you for completing the survey regarding your recent stay at our property.Sorry about the TV, we had some network issues from the cable network.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Kush, Hotel Management
Dear Toshiki,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
