Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
This was honestly such a great stay, the staff were so kind and welcoming always being so helpful! It’s a good walking distance from broadway, lots of food options in the area, and lots of transportation options. I will definitely be staying here again !
Comment from Hotel Management
12 Jun 2024 by Customer Service, Hotel Management
citlally,Aloft Nashville West End is thrilled to hear that you had such a great stay! Our team members are delighted that their kindness and helpfulness left a positive impression on you. We are indeed fortunate to be located conveniently close to Broadway with ample food and transportation options. We're looking forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted 6 Jun 2024
Very good atmosphere and location. Great customer service.
Comment from Hotel Management
6 Jun 2024 by Customer Service, Hotel Management
Gina, the team at Aloft Nashville West End is delighted to hear you enjoyed the atmosphere and location. It’s wonderful to know our team members made a positive impact on your stay. We look forward to welcoming you back!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
17 Jun 2024 by Customer Service, Hotel Management
Jaden, thank you for your feedback! The team at Aloft Nashville West End is delighted to know you had an enjoyable stay. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Douaa, thank you for your rating. The team at Aloft Nashville West End is thrilled to see that you had a positive experience. We hope to welcome you back on your next visit to Nashville!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Customer Service, Hotel Management
We appreciate the feedback, Darleen.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Customer Service, Hotel Management
Thank you for the great rating, Patrick!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Aloft Nashville West End. We'd like to share an even better experience with you soon.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by Customer Service, Hotel Management
Christopher, it's fantastic to hear that you had a great experience at Aloft Nashville West End. We're thrilled to have met your expectations and look forward to welcoming you back in the future. Thanks for sharing your rating!
by A verified traveler
Posted 6 May 2024
Very impressed with how clean it was. Staff was amazing and helpful.
Comment from Hotel Management
7 May 2024 by Customer Service, Hotel Management
Stephen, it's terrific to hear that you appreciated our immaculate environment at Aloft Nashville West End. We're also elated that our team members exceeded your expectations with their assistance. We hope to welcome you back soon for another amazing stay.
by A verified traveler from New York
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Customer Service, Hotel Management
Matthew, it's wonderful to read your positive feedback about your experience at Aloft Nashville West End! Our team members strive towards creating memorable experiences and we're delighted to see that reflected in your rating. We thank you for choosing us and look forward to your return visit.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Erica, thank you for your positive rating! Aloft Nashville West End is delighted to have met your expectations. We hope to welcome you back soon for another enjoyable stay.
