Ratings based on 977 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 May 2024
The hotel itself does not have parking, but there is a parking close by (Park Hall). We hung a ‘Do not disturb’ sign on our door when we went for breakfast, but when we returned we found the door of our room wide open while our luggages were still unpacked - not sure if it was the cleaning staff or the fault of the door itself, but it did make a bad impression
5 out of 5
by A verified traveler

Posted 23 May 2024
Exceptional jotel, staff simply awesome, very helpful. The receptionist at the front desk was hugely helpful and provided us a great introduction to the city. Drinks in the bar at top of hotel in the evening very memorable AAA
1 out of 5
by A verified traveler

Posted 22 Mar 2024
We arrived on Monday night 18th March at 10pm to a very quiet hotel and 1 EXTREMELY RUDE blonde female staff member working at reception who seemed very inconvenienced that we interrupted her conversation with her colleague by us simply arriving. We get to our room which had some missing/broken items. We noticed the bed pillows had next to no support and we wished to watch a movie to wind down before bed so after discovering that there was no way to contact reception from the room phone, I proceeded downstairs to kindly request a couple of extra pillows for the bed and to mention the room shortfalls. The rude staff member immediately said no, she did not think there were spare pillows and didn’t seem to care about the room condition, she said she will check the store room for extra pillows. After 20 minutes waiting near the lift I proceeded to return and ask if she had any luck finding some to which she said “no there is none, I checked the store room and we have no spare and the hotel is fully booked”. I let her know that I was waiting off to the side and that could see she didn’t leave the desk the and was talking to another colleague the whole time. So, no only did she lie about going to check and the hotel being full, she simply couldn’t be bothered and was offended that I called her out for her lying, lack of care and customer service. The hotel will know who this is staff member is working at the time on this date. Please follow this up.
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Great place. Right next to a bunch of bus stops
4 out of 5
by A verified traveler

Posted 26 Feb 2024
The hotel was nice with lots of options in the included breakfast. Narvik seems nice when the weather is good, but there is little to do when your outdoor activities aren’t possible.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Scandic, Narvik- phew, what a view.

Posted 21 Feb 2024 on Hotels
Excellent modern hotel. Views from the room on the 11th floor and the bar on the top floor were amazing. Staff were friendly and efficient. Breakfast was well stocked and plentiful.
5 out of 5
by A verified traveler

A very enjoyable stay

Posted 17 Feb 2024 on Hotels
Front desk staff was pleasant and helpful, as was all other staff. We had a nice room, comfortable bed, great view. Great breakfast served every day. Walking distance to restaurants, shops and train station. Found people in Narvik to be very friendly. A very enjoyable stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 Nov 2023 on Wotif
Great room - spacious and nice view. Bathroom was fabulous and heated! Loved that it had tea making and a small fridge in the room.
Comment from Hotel Management
15 Nov 2023 by Anne, Front Office, Hotel Management
Dear Louise. Thank you so much for your review, it is highly appreciated! We hope to see you again. Best regards, Team Scandic Narvik