Ratings based on 575 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The property is right next to the water and has wonderful chairs to enjoy the view with.
by A verified traveler from Thomaston
Posted 17 May 2024
The room was not very clean including hair in the shower drain and large dust balls in the room
by A verified traveler from Northampton
Posted 14 May 2024
The staff were all very friendly including the kitchen staff. The fact that they are dog friendly makes my life easier as I have a therapy dog. Overall, great experience and will absolutely be returning soon!!
Comment from Hotel Management
18 May 2024 by Ali (General Manager), Hotel Management
Hi Tarn, thank you so much for leaving such a kind review! We love welcoming our furry friends! Additionally I am so happy to hear that the staff was friendly. Don't hesitate to reach out directly to book your next stay with our front desk team, we hope to see you again soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Alison Bonsignore (General Manager), Hotel Management
Thank you so much for the 5-star review! We're thrilled to hear you had a wonderful experience at The Shore House.
by A verified traveler
Posted 6 May 2024
Lovely staff
Comment from Hotel Management
11 May 2024 by Alison Bonsignore (General Manager), Hotel Management
Dear Michael,Thank you for your kind review! We're thrilled to hear that you found our staff lovely. Our team works hard to provide exceptional service and create a welcoming atmosphere for our guests, so your feedback truly means a lot.
by A verified traveler
Posted 27 Apr 2024
Cute clean great staff at front desk
Comment from Hotel Management
3 May 2024 by Ali (General Manager) , Hotel Management
Thank you for the review Robert! We hope you come back soon!
by A verified traveler
Posted 27 Apr 2024
The decor was super cool. Property is beautiful! Bed was very comfortable. Room was clean and spacious. Bathroom was amazing!!! The only issue is the shower leaked through the door which turned the bathroom into a pond when either of us showered. Staff was so friendly and went above and beyond to get us checked in a tad earlier and held our luggage so we could explore!
Comment from Hotel Management
3 May 2024 by Ali (General Manager), Hotel Management
Hi Jaclyn! You folks were a joy to have on property and I couldn't be more proud of my team for going above and beyond! I am so sorry about the leaking shower but you'll be happy to know what because you alerted us we were able to get it fixed the next day. Thank you again!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
3 May 2024 by Ali (General Manager), Hotel Management
Thank you for the kind review Nancy! We hope to see you again soon!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
3 May 2024 by Ali (General Manager), Hotel Management
Thank you for the 5 star review, and thank you for choosing us!
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Alison (General Manager), Hotel Management
Thank you for the 5 star review, we appreciate your feedback!
