Ratings based on 992 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Thibodaux
Posted 28 Apr 2024
Small rooms, also the facility is a little dated. In a good location if you need to ride the train. This hotel is a bare minimum hotel.
by A verified traveler
Posted 27 Apr 2024
Dated and small, but very clean and central. Everything we needed for a night before our flight.
by A verified traveler
Posted 26 Mar 2024
i like the 7 11
by A verified traveler
Posted 28 Feb 2024
Great hotel. Enjoyed my stay.
Comment from Hotel Management
2 Mar 2024 by Narita U City Hotel Front Desk Manager, Hotel Management
Thank you very much for staying with us.We are relieved to hear that you had a pleasant stay with us.There are many convenient stores for shopping around the hotel, making it a very convenient location. We look forward to serving you in the future when you visit Narita. Thank you very much for your kind attention.
by A verified traveler
Posted 21 Feb 2024
Good location from the train station. Rooms are small but clean.
Comment from Hotel Management
23 Feb 2024 by Narita U-City Hotel Front Manager, Hotel Management
Thank you very much for staying with us this time.We are glad to hear that you enjoyed your stay with us.There are many convenient stores for shopping around the hotel, making it a very convenient location. We look forward to seeing you again when you visit Narita in the future. Thank you for your contribution.
by A verified traveler
Konichiwa Narita!
Posted 11 Jan 2024 on HotelsThe hotel is an old one but the area and rooms were clean! I love how spacious the room was compared to other new hotels! Service was good too. Front office staff were helpful. The location was perfect. Five minute walk to train station!
Comment from Hotel Management
21 Jan 2024 by Narita U City Hotel Front Manager, Hotel Management
Thank you very much for staying with us this time.We are relieved to hear your compliments regarding the customer service provided by the front desk staff at our hotel. The building is old and doesn't feel brand new, but we are conducting research on daily maintenance and service provision in order to improve the comfort level of our customers.We look forward to seeing you again when you come to Narita Station in the future. Thank you for your contribution.
by A verified traveler
Posted 30 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by 成田Uーシティホテル フロントマネージャー, Hotel Management
Thank yr stay.We are relieved to hear that you were satisfied with your stay.We look forward to welcoming you again.Thank you for your contribution.ou for you
by A verified traveler
Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
20 Aug 2023 by NARITA U-CITY HOTEL NARA, Hotel Management
Thank you for your stay.We are relieved to hear that you were satisfied with your stay.We look forward to welcoming you again.Thank you for your contribution.
by A verified traveler
Posted 14 Jul 2023
This hotel is very close to the train station and lots of convenient store around.
Comment from Hotel Management
26 Jul 2023 by NARITA U-CITY HOTEL NARA, Hotel Management
Thank you for your recent stay.As you have mentioned, our hotel is close to the station and there are convenience stores and restaurants within walking distance, so there is no inconvenience. We are glad to hear that you had a pleasant stay with us.We look forward to welcoming you again. Thank you very much for your contribution.
by A verified traveler
Hotel rooms very old
Posted 8 Jul 2023 on HotelsWe booked this hotel because we wanted to get 3 beds (there were 3 of us) and that’s the only reason, since other hotels nearby did not have 3 beds available per room. But the hotel room is old, furnitures were very old. Location of the hotel is ok.
Comment from Hotel Management
26 Jul 2023 by NARITA U-CITY HOTEL NARA, Hotel Management
Thank you for your recent stay.Thank you for your feedback that the type of room you requested was a deciding factor in your decision to stay at our hotel.In addition, as mentioned in your comment, the hotel is more than 30 years old, so the furniture and decor are quaint.We look forward to welcoming you back for another visit.Thank you for your contribution.
