Ratings based on 1,954 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
very clean quiet
by A verified traveler from Fayetteville
Posted 16 May 2024
Excellent shuttle to airport
Comment from Hotel Management
16 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for taking the time to share your feedback. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 16 May 2024
Pefecto para vuelos tempranos y con gran atención del staff.
Comment from Hotel Management
16 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for your kind words. We look forward to welcoming you soon.
by A verified traveler
Posted 15 May 2024
Breakfast is superior.
Comment from Hotel Management
15 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for taking the time to share your feedback. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 15 May 2024
We stayed in the annex as the rooms were bigger than the main building. Room was clean. Bathroom was old but clean and functional. Somehow I thought there was a gym. It would be great if there was one there as it's good to physically tire yourself before a long flight ( exercise is good in general). We loved the shuttle- clean and punctual. Breakfast was good. They had a FRANKE latte machine. Nice!!!
Comment from Hotel Management
15 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for taking the time to share your feedback. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 14 May 2024
Staff is extremely friendly. Excellent location if you need to take a flight to/from Narita. You have a grocery store and restaurants. Rooms need some maintenance, they look old. Complementary bottle of water would be a nice to have
Comment from Hotel Management
14 May 2024 by Executive Office, Hotel Management
Dera guest,Thank you for taking the time to share your feedback. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 13 May 2024
Great service at this hotel by all staff. No tipping expected. Frequent shuttles to both airport and downtown Narita. Good dining options, 24 hr. Lawsons convenience store on premises. Rooms are typical size of Japanese city hotel - small, but very well equipped and clean.
Comment from Hotel Management
13 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for your kind words and glowing review. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 13 May 2024
We found the hotel and staff to be very professional, the room was clean, fresh and did not smell of cigarettes. The free shuttles were super convenient to airport, Narita City, etc, the surrounds are very quiet. We didn't get to try the restaurant due to a power outage. I highly recommend this hotel and will stay again.
Comment from Hotel Management
13 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for your kind words and glowing feedback. We're delighted to hear you enjoyed your stay with us. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 12 May 2024
Great checking. Excellent shower.
Comment from Hotel Management
12 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for your kind words and glowing feedback. We are looking forward to welcome you in your near future trip to Japan.
by A verified traveler
Posted 11 May 2024
Great hotel convenient for short stay near Narita Airport
Comment from Hotel Management
12 May 2024 by Executive Office, Hotel Management
Dear guest,Thank you for taking the time to share your feedback. We are looking forward to welcome you in your near future trip to Japan.
