Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Really nice property…the room was small but beds were comfortable. The breakfast buffet was amazing
Comment from Hotel Management
3 May 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 30 Apr 2024
Great service from all the staff, always with a smile!
Comment from Hotel Management
3 May 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 16 Apr 2024
Very nice property. Clean and Quiet. Easy to and from the airport. Shuttle Service was efficient. More dining options would have been nice.
Comment from Hotel Management
28 Apr 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 13 Apr 2024
very attentive staff. large breakfast buffet
Comment from Hotel Management
15 Apr 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 9 Apr 2024
Older hotel and still in good condition. I’m sure it was glorious when it was first built with a large lobby. It is located near terminal 2 at Narita airport and they offer free shuttle bus service that arrives at Narita 15 min pass the hour and then 30 min. Pass the hour. There is a 711 shop in the lobby that sell everything you may need.
Free Wi-Fi if you have a Hilton honor number.
Staff is extremely helpful and caring.
If you arrive late at Narita, this place maybe an option.
Comment from Hotel Management
13 Apr 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for your valuable feedback about your recent stay. We have shared your kind feedback with our team.
by A verified traveler
Posted 9 Apr 2024
Nice place, American, close to airport
Comment from Hotel Management
13 Apr 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 27 Mar 2024
Airport shuttle service on time.
Comment from Hotel Management
28 Mar 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 10 Mar 2024
The center display they had in the hotel was absolutely beautiful! Check in, check out, and dining all went smoothly. All staff was very friendly!
Comment from Hotel Management
11 Mar 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 9 Mar 2024
The room is dated but clean. Bathroom needs updating. Room service is 24 hrs. There is a 711 shop at the hotel lobby which is very convenient.
Comment from Hotel Management
11 Mar 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
by A verified traveler
Posted 7 Mar 2024
Good
Comment from Hotel Management
11 Mar 2024 by Hilton Tokyo Narita Airport, Hotel Management
Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future visit to Narita.
