Ratings based on 388 Verified Reviews

4.5 out of 5
74% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Dec 2023
Probably my favorite hotel this Japan trip so far. Especially for the price.
4 out of 5
by A verified traveler

Posted 13 Nov 2023
Comment from Hotel Management
5 Dec 2023 by Front Desk Agent, Hotel Management
Thank you very much for your stay at Piazza Hotel Nara and evaluation.We, hotel staff hope that you enjoyed your jouney in Nara.To provide better service for guests, we will contitue making effort.Piazza Hotel Nara
3 out of 5
by A verified traveler

Posted 6 Nov 2023
The hotel was clean and fairly new. The rooms are very small. We found room to open one of our two medium size suitcases. The other had to stay closed and in front of the door. The breakfast buffet was nice but mostly a Japanese breakfast. The staff does not speak English. The hotel is in a great location. It is more suited for local visitors opposed to foreign tourist.
Comment from Hotel Management
5 Dec 2023 by Front Desk Agent, Hotel Management
Miss or Mrs. DEBRAThank you very much for your stay and the comments about your stay.We apolozige for the shortage of Billingual satff, there are some staff speak English but on the day you had breakfast, unfortunatelly there were not.We will keep educating staff including language commumication skills and hospitality for guests.Thank you again for your comments and the revirew.Piazza Hotel Nara
5 out of 5
by A verified traveler

Posted 23 Oct 2023
it’s so clean and new and the staff are so nice.
Comment from Hotel Management
30 Nov 2023 by フロント, Hotel Management
Thank you very much for your stay at Piazza Nara and thank you again for the higest review.We will continue to make efforts in providing better service for our customers. Piazza Hotel Nara
4 out of 5
by A verified traveler

Posted 18 Sep 2023
Great. Easy check in. Facilities were nice. I don't know if this was missed but a glads cup was missed in the bathroom thadd supposed to go with the other cup by thr kettle. Otherwise, spacious and very comfortable. I plan on coming back and staying at this location. Thank you!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023
4 out of 5
by A verified traveler

Posted 27 Aug 2023
Very comfortable and easy access to good food and convenience store right next door.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2023 on Hotels
5 out of 5
by A verified traveler from Charlotte

Posted 25 Jun 2023
An excellent hotel right next to Nara JR station and bus station. Very modern. Great breakfast. Will definitely stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2023