Ratings based on 627 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2020 on Orbitz
5 out of 5
by A verified traveler

Pleasant overnighter. Thank you.

Posted 28 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 19 Oct 2019
Perfect location and wonderful services!! I strongly recommend
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Posted 5 Aug 2019
We stayed in this hotel for a night on our trip to Japan, the main appeal was its location: easy walking distance from the train station as well as from local sights. Reception staff were polite and helpful, the room had plenty of space for us and it was comfortable, though it did look a little dated but everything worked as expected. It was an affordable no-frills stay, just what we wanted. I would definitely stay here again.
3 out of 5
by A verified traveler from Winchester, United Kingdom

Posted 21 Jun 2019
The staff were trying their best to be helpful as they did not speak very good English. The hotel is very dated and needs quite a lot of work to make it more appealing. The airconditioning unit was not working properly so the room was warm and uncomfortable. It was a reasonably priced hotel for what it is, no complaint there, however, what they charged for the breakfast was very poor value for money indeed. We were given some money-off coupons to be used, and we were still charged over 30 Sterling pounds for a really poor selections of buffet breakfast. There was only 1 type of breakfast cereal, and the other Western food items did not look appetising at all. In order to fill ourselves up, we also tried some Japanese breakfast items which were also short of selections. We went out to a cafe called Vie de France the next morning in the JR train station. We had a far better breakfast with some nice pastries and bread with coffee, and paid less than half of what we paid at the hotel. So, be prepared!!
4 out of 5
by A verified traveler

Posted 6 Jun 2019
Big rooms, but old. We slept really well as it was quiet. We were advised to park outside the hotel, it wasn't until the morning I was told I had to pay 1,600 for that, so that news was a disappointing surprise.
5 out of 5
by A verified traveler

Value for money!

Posted 9 Apr 2019 on Hotels
Staff can communicate in English. Very helpful. Easy parking even though we need to pay for the parking lot. Very sumptuous breakfast with authentic Japanese style.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2018 on Hotels