Ratings based on 999 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2021
Old property. Good location. 75 year owners sold hotel recently and it will close this month so there was no incentive to make
Guests happy.
Comment from Hotel Management
4 May 2021 by Resv. Dept., Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
by A verified traveler
Posted 26 Apr 2021
We love it here, so sad their closing and turning it into condos, it really is a gem!
Comment from Hotel Management
26 Apr 2021 by Resv. Dept. NBH, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Apr 2021
Excellent! Would stay here again.
Comment from Hotel Management
8 Apr 2021 by Resv. Dept., Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Apr 2021
The whole experience was excellent. The resort was clean, those who worked there friendly, and beach was beautiful. I didn’t like the small crowded pool. People would get there early and claim too many spots so we never were able to use the pool. Thankfully the Gulf is right there and nice to swim in
Comment from Hotel Management
5 Apr 2021 by Resv. Dept. , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 1 Apr 2021 on Hotels
The place was understaffed no Bellman no amenities the room was from 1970 the hallways were dirty it’s a joke that they got away with charging $850 a night.
Comment from Hotel Management
2 Apr 2021 by Resv. Dept., Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
by A verified traveler
Posted 31 Mar 2021
It’s an older property and the public areas need to be cleaned better. The restaurant was fully booked the 3 nights we were there. It seems like the public can book reservations and leaves the guests to have to have to go off property to find a place to eat. The pool is small and you have to get up really early to get a beach chair and umbrella. The beach and ocean were great. Valet was great. I would probably tell others to research other properties first before booking this one.
Comment from Hotel Management
31 Mar 2021 by Resv. Dept., Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 31 Mar 2021
Comment from Hotel Management
26 Apr 2021 by Resv. Dept. NBH, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 30 Mar 2021
Great beaches and the sunset was amazing. I loved the sunset bar!
Comment from Hotel Management
30 Mar 2021 by Resv. Dept., Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 23 Mar 2021
Very old hotel , hasn’t been updated
The room was not clean
Bathroom very small
Comment from Hotel Management
23 Mar 2021 by Resv. Dept. , Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
by A verified traveler
Posted 23 Mar 2021
Comment from Hotel Management
2 Apr 2021 by Resv. Dept. , Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
