Ratings based on 119 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Honolulu
Posted 8 May 2024
Near train station, Alibus stop, and metro. Area feels a little sketchy, but never felt unsafe. Close to several markets. Definitely recommend staying here. Large room, good size bathroom and a comfy bed. Good options for breakfast. Daniella was a great host. Easy to contact and provided great recommendations. Would definitely stay here again.
Comment from Hotel Management
10 May 2024 by Chiara, Hotel Management
Thank you Nicole,you were a very Nice and discreet host always smiling.I look forward to you come back again.
by A verified traveler
Posted 13 Apr 2024
The security situation is poor
And The shower was not working properly and there was no hot water during the shower, so I felt cold.
Comment from Hotel Management
18 Apr 2024 by chiara, Hotel Management
Thank you for the good score, I'm sorry for the problem with the shower which we solved the same day unfortunately unforeseen events happen, the important thing is to remedy them immediately, in fact after a report from another guest we came to fix the problem by providing a replacement boiler, even though it was 11pm and the next morning you had no problems.The area is a station and as in all cities it is very busy, but it seems strange to me that you did not feel safe since there is so much surveillance, in fact in many years of activity none of my guests has had problems and I have also had single women.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
21 Mar 2024 by chiara, Hotel Management
thank you Robert
by A verified traveler
Posted 30 Nov 2023
Great location a couple of blocks from the train station. Very convenient to public buses and metro. A bit scetchy of a neighbor hood, but most areas near train terminals are. Very safe building though. Nice bed and shower.
Comment from Hotel Management
4 Dec 2023 by chiara, Hotel Management
thank you Patrik-
by A verified traveler
Beautiful little jewel in a sketchy neighborhood
Posted 7 Oct 2023 on HotelsThe B&B is simply beautiful and the host Daniela is amazing. Impeccably clean and comfortable. Breakfasts were delicious and plentiful. I give this place a 10 out of 10. You have to be aware, however, that the neighborhood is a rough one, being very close to the train station is practical but makes it busy, not very clean and at times a bit sketchy section of Naples.
Comment from Hotel Management
9 Oct 2023 by chiara, Hotel Management
dear Yolande thank you from the bottom of my heart for the beautiful words you had for me for my little B&B, I am sorry to hear that you really didn't like the area. It is a station of a big city very busy at the same time is full of everything has a brand new and beautiful food hall with everything that is typical of our city. and 'full of bars and restaurants and shops of all kinds and there are also various street markets unfortunately it is often dirty because people do not have much respect. I am sorry that this has affected the judgment of the structure. In any case, thank you very much
by A verified traveler
Cute and comfortable B&B
Posted 1 Sep 2023 on HotelsExcellent B&B to stay in Napoli. Very convenient location near Napoli Centrale if planning on using train transportation to Pompei, Sorrento etc. Cutely decorated and very clean. Daniela was very helful and she pays attention to every little detail. Breakfast is great, too. The only downside, no elevator. Nonetheless, we would stay here again.
Comment from Hotel Management
2 Sep 2023 by chiara, Hotel Management
Dear Alma, Thank you for your nice review, you will see that when you return you will find a new, modern lift.Best regards to you and your lovely family.
by A verified traveler
Lovely room near train station
Posted 22 Jun 2023 on HotelsLe Villanelle is very charming and well-located. \Nice selection for breakfast. Daniela is a wonderful host, providing tourist information and tips.
Only downside is the elevator is under repair so you have to walk up stairs...not ideal if you have a lot of luggage.
Comment from Hotel Management
3 Jul 2023 by chiara, Hotel Management
Thank you Kimberly for the wonderful review and yes the lift is an inconvenience I hope the replacement work will resume soon. If you come back one day you will find a modern and large one.
by A verified traveler
Daniela is awesome!
Posted 29 Apr 2023 on HotelsDaniela is the best host! Rooms were clean and nice. Breakfast was homemade. Elevator was broke and the area around the hotel is dirty, but we didnt have any issues or concerns.
Comment from Hotel Management
30 Apr 2023 by chiara, Hotel Management
Thank you Jacob, for the good score and the nice review, and yes the area around here is a bit dirty the people are not respectful of their city and the authorities don't clean up . Hopefully it improves .
by A verified traveler
Posted 21 Apr 2023 on Hotels
The service and hospitality is second to none. Everything about the operation of this b&b is top notch. Quality clean rooms amazing breakfasts. Located close to the train station. Management goes above and beyond in communication and helping with anything you need.
Comment from Hotel Management
23 Apr 2023 by chiara, Hotel Management
Thank you Chris for the wonderful review it was great to meet your family and I hope to see you again someday.
by A verified traveler
Posted 18 Apr 2023 on Hotels
Comment from Hotel Management
20 Apr 2023 by chiara, Hotel Management
Thank you Thomas .a big hug to your beautiful family :-)
