Ratings based on 23 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Jul 2023
The property itself was clean and nicely kept up. However there is no private beach as advertised, and no restaurants or bars. The area around the property, and the path to the public beach were full of garbage and disgusting!
5 out of 5
by A verified traveler

Posted 1 Jun 2022
Had an amazing stay here. This place is absolutely charming and the sea, unforgettable. The staff was fantastic, they made the stay so comfortable. First class service. I never wanted to leave, and I will definitely be back!!!! Highly recommend
3 out of 5
by A verified traveler

Glittering paradise

Posted 22 Oct 2020 on Hotels
The hotel is part of a whole quarter dedicated to weddings and the accommodation looks like that. Everything glitters even in the rooms which should be 'normal'. However, the staff was very professional and nice.
Comment from Hotel Management
22 Oct 2020 by EE, Hotel Management
Thank you for the opinion expressed. In addition to wedding parties, our structure mainly deals with the reception and well-being of our guests. Your very short stay did not allow us to be able to propose to your attention any of the many promotional proposals both of the services we offer to customers and tourists for the promotion of our city. Affectionately. Staff Bee Queen
4 out of 5
by A verified traveler

Posted 9 May 2019
Comment from Hotel Management
14 May 2019 by monica, Hotel Management
grazie mille!!!
4 out of 5
by A verified traveler from Washington, dc

Posted 10 Mar 2019
Very friendly staff. We had a slight issue with check in, which was mostly my fault, but they took care of it promptly. Breakfast served in the room. The hotel itself is very pretty. We were there in March, not exactly the height of tourist season so the pool, etc were not open but they look really nice. Clean, safe, good parking. Bed was pretty comfortable by Italian standards. Would stay there again!
Comment from Hotel Management
21 Mar 2019 by staff HotelilSegreto, Hotel Management
siamo lieti che vi siete trovati bene. speriamo di rivedervi presto.saluti!
5 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Nice hotel to the beach safe and comfortable

Posted 31 Aug 2018 on Ebookers
Pros: it is safe and cosy beautiful and very clean the owner is very friendly kind and very helpful
Cons: the wifi connection
Location: it is needed a car so it is easy to drive a few kilometers and you can find very nice good restaurants it is very calm which is wonderful to relax
a very warm helpful welcome i had no car which is not that easy far from the center of Napoli so if some one want to visit that beautiful antique city is important to have a car but if you only want to go to the beach it is excellent just across the street is the beach and clean , people are very friendly and very helpful i had a very nice time with my son 13 years old , the stuff of the hotel is so kind and taking care very clean and if something is not working as it should, can happen with the shower or water or wifi they do all their best that it will work
5 out of 5
by A verified traveler

Posted 23 Jul 2018 on Hotels
The staff was amazing, very helpful with activity planning, restaurant recommendeds/reservations, and made sure we ate in the mornings! They even served us breakfast in our room.
2 out of 5
by A verified traveler

Posted 1 Apr 2024
Struttura vecchia e poco curata, la camera è totalmente difforme da quanto visto, scelto e pagato sul sito (manca anche il bidet). La trapunta nell’armadio è sporca e maleodorante , la colazione è povera con prodotti scadenti, il parcheggio comodo e custodito, il personale educato e cordiale.
Comment from Hotel Management
1 Apr 2024 by Direzione, Hotel Management
Buonasera,Le camere sono state ristrutturate da 20 giorni alcuni spot in interno/esterno sono ancora in corso lavorativi.Avete soggiornato 2 giorni da noi, non avete fatto nessuna richiesta sia di cambiamento camera che altro.Le camere sono pulite e la biancheria cambiata e profumata ogni giorno.Per la colazione abbiamo Latte,caffè,Tè,cornetti,fette biscottate,vari gusti di marmellata,burro,crostata,yogurt,vari succhi di frutta a buffet, scadenza crontrollata oviamente.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2023 on Hotels
2 out of 5
by A verified traveler

Posted 6 Mar 2023
Bagno freddissimo