Ratings based on 39 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
It’s on the 4th floor.
To use elevator need 0.20 cent coin every time.
Cannot bring car to unload bags near the apartment. Need to go to a parking garage and unload. Parking garage charges 25 euros per day. The walk is 7 minutes to the apartment. Have to walk with your bags to the apartment through cobblestone streets. Of the 3 nights we stayed, 2 days did not get hot water.
One day the elevator broke down.
Would not recommend for Seniors.
Comment from Hotel Management
12 May 2024 by Raffaele Festa , Hotel Management
HiWe are sorry that when you maded reservation you didn't read di information The lift costs only 20 cents and it's not private but it's of the building. Not our fault either if it's not allowed to drive in the center for not residents. We informed you to park the car before to come, and only a few minutes to walk it's easy There were public works on the road which caused a blackout at the boiler was blocked, but we fixed it as soon as was possible in 2hwe are sorry that you are not understanding
by A verified traveler
Stay in Naples
Posted 11 Jun 2023 on HotelsThe building is very old, apartment inside is ok renovated in some areas but bathrooms and kitchen is not,
Upon arrival plates were put wet and dirty in drawers, kitchen towels were very dirty.
I booked 6 days was promised a change of towels and sheets after 3 days but it didn’t happen till one of the rooms were checked out and they came to clean it and had to contact the owner to let the lady provide the towels.
Bathroom faucets and pipes are copper which has the green bluish oxidation on them(mold), bad ventilation or may be need a change for filters( husband got sick because of it)
Responding is an issue with the responsible person, in most cases had to contact owner directly.
The area is very authentic but very noisy, elevator in the building for 20 cents to go up, did not know and couldn’t understand Italian so carried luggage to the 4th floor.
Comment from Hotel Management
26 Jun 2023 by Raffaele Festa , Hotel Management
Hi Many thanks for choosing us- the kitchen is not a service included in your reservation, so you shouldn't see it. We did you the favour to prepare some snacks or salade- you have chosen to stay in the old town where there are the most important moments, so the buildings are old (they are UNESCO heritage buildings) You had to choose the new quarter of the city.- the extra clean costs 20euros (it's written on the rules). We made it for free, and instead to say thank you for this you complain it- the elevator is not a part of the apartment, but of the building. We gave you (as favour) 2 coins of 20 cents, despite this you are not grateful.To complain something the elevator paying is not honest because is not part of the apartment, it's like to complain that the metro is too expensive
by A verified traveler from Seattle
Posted 23 Sep 2019
Central, very nice large B&B with terrasse. The room was super clean, light. The place has a great kitchen and terrasse. Breakfast is good. I just wish there were maybe fresh bread in the morning. But other than that, super nice place!
Comment from Hotel Management
23 Sep 2019 by raffaele festa, Hotel Management
thank you very much Karin for choosing our bb
we wish you all the best
by A verified traveler
Great B&B minutes away from tourist attractions
Posted 30 May 2019 on HotelsIt was wonderful stay at the Cerasiello B&B. Easy to find with the help of Google map. Walking distance of all attractions in the old town and minutes away from metro/ train station Piazza Cavour. Situated on the 4th floor (elevator available for 20 cents) with beautiful terrace. The room was very spacious and it’s a self serve breakfast.
Comment from Hotel Management
1 Jun 2019 by Raffaele Fesa, Hotel Management
Hi Denis
many thanks for coming to our b&b
The elevetor is not of the b&b but it's of the building, so the 20cents goes to the administrator of the building.
We wish you a beautiful life. Raffaele Fesa
by A verified traveler
2nd stay, still a great experience
Posted 18 Sep 2018 on HotelsThis was our second stay at B&B Cerasiello - and we chose it again because we had enjoyed it so much during our first stay last year. It is basically an apartment with 4 bedrooms (each with its own full bathroom) available to rent, and the kitchen, living room and outside dining area/balcony shared by all guests. This works particularly well if you are travelling as a group (which we were) so you end up having a beautiful apartment in the middle of Naples for a very reasonable price.
The kitchen is fully stocked with breakfast items (milk, juice, bread, jams, fruit, cereals, tea, coffee, etc) and you do your own washing up which we don't mind. The apartment is kept to a very high standard and the air conditioning is very welcome during the muggy summer months.
Be prepared to get endure, and eventually enjoy, the crazy hustle and bustle of the narrow cobbled streets in this part of Naples - if you want to truly experience the 'raw' culture of Naples life, you could not ask for a better location.
When you've had enough of that, you will enjoy a true oasis of peace and comfort in the amazing balcony area (the main reason we stayed again) which you can enjoy for your dinner in the cool evening, or just to read while enjoying a superb Italian coffee!
We will definitely consider B&B Cerasiello for our next trip!
Comment from Hotel Management
19 Sep 2018 by Raffaele Festa, Hotel Management
Thank you very much for choosing us again
we wish you a beautiful life
you deserve it. Raffaele Festa
Recommended
for Everyoneby A verified traveler from London, UK
Nice Bed and breakfast in a good location
Posted 21 Aug 2018The bed and breakfast is a 4 bed appartment in a central location near the station and shops. The bedrooms were roomy and clean and the flat had a beautiful courtyard. The ambience was lovely. The downside was that it is on the 4th floor and you needed 20 cents everytime you are going out and downstairs with the lift and coming back upstairs. We were well looked after.
Comment from Hotel Management
22 Aug 2018 by Raffaele Festa, Hotel Management
Hi Naomi
Many thanks for your review
We are sorry but The lift is of the building and not in our propriety, si it's not our decision to have a lift paying, but it's a decision of all owners
Any case we hope you enjoyed your holiday
We wish you a beautiful life. Raffaele Festa
by A verified traveler
Cramped Quarters
Posted 11 Jun 2018 on HotelsThe B&B itself was very clean. However, the room we were given was cramped and uncomfortable for two friends--by far the smallest room we stayed at on our trip. We had requested a room with two twin beds, but were given a room with only one double bed. When I asked about this, Luigi (the concierge) told me there were no twin rooms. We later found out this was not true., because another guest showed us his room, and it had two beds and was triple the size of our room. Our bathroom was small and dark, and the mirror was so high up that my friend had to stand on her tiptoes to see more than the top of her face. Overall, we were dissatisfied with our accommodations, though the B&B's location was convenient.
Comment from Hotel Management
16 Jun 2018 by Raffaele Festa, Hotel Management
Hi Susan,
first thank you for choosing us
We want to answer you at your questions
You booked a standard room. The room occupied from the other guest that you saw in the apartment is the DELUXE ROOM, and it's more expansive, It's 4 times the standard room.
About the bathroom it doesn't have the windows like usually the bathroom are, and the mirror it's fixed in the position as the standard european. Maybe in Chine it's different because the standards depend of the people which have to live in. We are architect, we know the rule constructions.
Hope you appreciated the terrace, living room, the view, and the other characteristics of the apartment.
Greetings. Raffaele Festa
by A verified traveler from Atascadero, Ca. USA
Posted 25 May 2018
This is a very nice place. It has a great outdoor patio as well as a nicely laid out kitchen. From the patio you get great view of Mt. Vesuvius. Rooms are clean and is an overall great place to stay. The breakfast is plentiful with fresh fruit, and pastry as well as cereal, milk, juice and coffee. Our room was tidied up each day by a maid and we recommend the place. By far the best place we stayed while touring in Italy.
Comment from Hotel Management
6 Jun 2018 by Raffaele Festa, Hotel Management
Hi
thank you for your nice review.
We hope to welcome you again. Raffaele Festa
by A verified traveler
Posted 17 May 2018 on Hotels
Absolutely fantastic house to stay in - can recommend for anyone
Comment from Hotel Management
6 Jun 2018 by Raffaele Festa, Hotel Management
Hi Diane
we are so happy for your great review
We wish to welcome again one day.
All the best for you. Raffaele Festa
by Riccardo
Napoli 2017
Posted 31 Jul 2017 on HotelsUnfortunately we arrived very late due to delayed flights, but late check in was handled well. The apartment is very well maintained and the decor well thought out. The cleaning service and food restocking is done daily. Very picturesque view of Vesuvius from the totally secluded and well planted patio. The only comment we would make is that the water in Naples in hard and the shower heads would benefit from regular descaling.
The lift takes 20c so make sure you have a handful available, especially if you are going to the local markets and going back with a hand full of bags, otherwise there are 4 flights of exterior stone steps to climb, which if nothing else, is a good daily exercise routine.
