Ratings based on 990 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
4 out of 5
by A verified traveler

Posted 7 Jun 2024
Great hotel, great views and location
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Nice place
Comment from Hotel Management
7 Jun 2024 by Mick Yuan, Assistant Manager, Hotel Management
Kia Ora Tamla,Thank you for your kind review.All the best to you and hope to see you again in the future.Nga mihi,Mick YuanAssistant Manager
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Fantastic location /relaxing view
Comment from Hotel Management
7 Jun 2024 by Mick Yuan, Assistant Manager, Hotel Management
Kia Ora Tamla,Thank you for your kind review.I am glad to read that you enjoy our location and the beautiful view of Hawke Bay. All the best to you and hope to see you again in the future.Nga mihi,Mick YuanAssistant Manager
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Staff we very pleasant and our room was what we wanted with nice view of sea
Comment from Hotel Management
7 Jun 2024 by Mick Yuan, Assistant Manager, Hotel Management
Kia Ora Zarina,Thank you for your kind review.I am glad to read that you enjoy your stay and the beautiful view of Hawke Bay. We wish you all the best and hope to see you again in the future.Nga mihi,Mick YuanAssistant Manager
4 out of 5
by A verified traveler

Posted 1 Jun 2024
Great stay. We as a family enjoyed it very much 😊
Comment from Hotel Management
7 Jun 2024 by Mick Yuan, Assistant Manager, Hotel Management
Kia Ora Glynice,Thank you for your kind review.We wish you all the best and hope to see you and family again in the future.Nga mihi,Mick YuanAssistant Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
3 out of 5
by A verified traveler

Posted 28 Apr 2024
The shape of the hotel was unick. However bathroom wasn't upto the standard.. These days no1 has tab as shower.. please consider renovating bathroom. Also consider installing mirror in bedroom. It was unpleasant putting makeup in bathroom, next to toilet.
Comment from Hotel Management
3 May 2024 by Mick Yuan, Assistant Manager, Hotel Management
Kia Ora Veeni,Thank you for your review and I am glad that you find our hotel unique. Unfortunately I do not quite get it when you mentioned "tab as shower". Our mirror in the bathroom is away from the toilet. Considering the decent size of our bathroom I do not think anyone would normally have the feeling as you mentioned. There is indeed mirror in the bedroom.Thank you again Veeni. Please contact the hotel and ask for me so we can have further discussion on your experience.Nga mihi,Mick YuanAssistant Manager
5 out of 5
by A verified traveler

Posted 28 Apr 2024
I loved the stay
Comment from Hotel Management
3 May 2024 by Mick Yuan, Assistant Manager, Hotel Management
Kia Ora Zoe,Thank you for your review and we hope to see you again in the future.Nga mihi,Mick YuanAssistant Manager