Ratings based on 608 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Absolutely outstanding breakfasts every morning. Seriously, save yourself the trouble of walking or driving anywhere else in Napa for a hearty but balanced breakfast in the morning- it's not going to get better than this. Rooms are clean, but quaint- very reminiscent of a classic Victorian home.
by A verified traveler
Posted 3 Jun 2024
Wonderful breakfast. Innkeeper was friendly and informative. Room very clean and bed was comfortable.
by A verified traveler
Posted 20 May 2024
The sign and front stairs were in disrepair and the blow dryer in my room was not in good condition.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler from Playa del Rey
Posted 23 Apr 2024
Wonderful, historic house close to downtown Napa. A true gem and very memorable place with extremely hospitable staff.
by A verified traveler
Posted 8 Apr 2024
We stayed in the Turret Suite which is quirky to say the least. Located on the third floor of the Inn, it features a bathroom door that is only five feet tall. The bathroom, once you duck and enter is very up to date and has a large free-standing tub. Heat for the suite is provided by a gas fireplace and seating is provided by a kind of permanent table set under a window: the fit was tight for me. Also, I couldn't get the wireless to connect. Now for the good news. The hotel is situated in a very pleasant neighborhood and downstairs living/dining area is lovely. The breakfast staff was warm and wonderful and the breakfast options were scrumptious. This is a place with character that you will remember. We would stay again.
Comment from Hotel Management
17 Apr 2024 by Celia, Manager, Hotel Management
Thank you for the kind words. I am glad that you enjoyed your stay. I am sorry that you didn't find the heat and had trouble with the wifi. Our innkeepers would have been happy to help you with that. Please do come see us again.
by A verified traveler
Posted 4 Apr 2024
We had an amazing experience. Staff is super friendly. Stayed at the Madeline’s Suite — very cozy, clean and comfortable room. Whirlpool tub is a gem!
Comment from Hotel Management
19 Apr 2024 by Celia, General Manager, Hotel Management
Thank you so much for the kind words! We hope that you will visit us again soon.
by A verified traveler
Posted 24 Mar 2024
Very lovely, special place in a beautiful quiet neighborhood. The hosts were so charming and the breakfast was delicious.
Comment from Hotel Management
17 Apr 2024 by Celia, Manager, Hotel Management
Thank you so much for the kind words! We look forward to you visiting us again soon!
by A verified traveler
Posted 21 Mar 2024
The property was beautiful and the staff was friendly and inviting. The tub in the Victorian Room was luxurious; just add a bath bomb and you are on your way to heavenly relaxation.
The only thing I did not like was that there was no one to greet us when we arrived; we had to wait awhile until staff showed up.
Comment from Hotel Management
17 Apr 2024 by Celia, Manager, Hotel Management
Thank you so much for the kind review. I am sorry that you had to wait to check-in. There is always an innkeeper here during check-in times, but sometimes a wait is inevitable as innkeepers are checking in other guests. We apologize as we never wish to keep anyone waiting.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
19 Apr 2024 by Celia, General Manager, Hotel Management
Thank you! I am glad that you enjoyed your stay.
