Ratings based on 306 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Edward Costa , Hotel Management
Dear Aimee,We are delighted to have been your chosen hotel during your recent stay in Napa Valley. It was truly a pleasure to serve you.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 15 Feb 2024
Excellent personal service
Comment from Hotel Management
15 Feb 2024 by Edward Costa , Hotel Management
Dear Allan,Thank you for staying at Carneros Resort and Spa. We hope you choose to create more memories with us whenever your travels bring you back to Napa Valley.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 12 Feb 2024
My husband and I had been to Carneros a couple times, but we recently brought our 5 year old daughter along and it was one of the best holidays we’ve ever taken as a family.
The resort typically feels like an adult space, so its ability to transform into a family friendly cozy spot is pretty remarkable. I appreciate how subtly they work in options and activities for kids while they maintain a quiet, peaceful environment.
We toured the property’s bee hives and gardens and were spoiled by COO Michael Ford there and then throughout the rest of our trip. We went on the Little Green Thumb garden tour with Chef Jeffrey Jake. My daughter and I had the most amazing afternoon with him while my husband enjoyed the spa.
We had anticipated needing to leave the resort throughout the long weekend to keep our daughter occupied, but there was so much to do and eat and enjoy onsite that we hardly touched our car. Everyone left the vacation relaxed, recharged and bonded. Also depressed since we didn’t want to go.
Thank you, Carneros, we can’t wait to see you again!
Comment from Hotel Management
5 Mar 2024 by Edward Costa , Hotel Management
Dear Julia,We are delighted you chose Carneros Resort and Spa for your Napa Valley getaway. Thank you for your kind review. It was truly our pleasure to serve you.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Edward Costa , Hotel Management
Dear Karolyn,We are delighted you chose Carneros Resort and Spa for your Napa Valley getaway. Thank you for your kind review. It was truly our pleasure to serve you.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 15 Jan 2024
Love how kid and dog friendly the resort and staff are!
Comment from Hotel Management
15 Jan 2024 by Edward Costa , Hotel Management
Dear Helen,Thank you for taking the time to relay feedback regarding your recent stay with us in Napa Valley. We take your feedback to heart and will continue to strive to deliver the highest level of customer service for all members of the family. Please let me know if your travels return you to our beautiful wine country, as I will personally assist to ensure another wonderful stay.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 28 Dec 2023 on Hotels
Beautiful resort. Our second stay there. However it is a bit outside of the valley.
Comment from Hotel Management
28 Dec 2023 by Edward Costa , Hotel Management
Dear Nicole,Thank you for taking the time to write a review. We are delighted your experience at Carneros was a special one. We hope to welcome you back soon.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
28 Dec 2023 by Edward Costa , Hotel Management
Dear Rebecca,Thank you for choosing Carneros Resort and Spa. We are delighted that you enjoyed your stay with us, and we hope to welcome you back soon.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
28 Dec 2023 by Edward Costa , Hotel Management
Dear Morgan,Thank you for staying at Carneros Resort and Spa. We hope you choose to create more memories with us whenever your travels bring you back to Napa Valley.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
28 Dec 2023 by Edward Costa , Hotel Management
Dear Goldie,We are delighted you chose Carneros Resort and Spa for your Napa Valley getaway. Thank you for your kind review. It was truly our pleasure to serve you.Sincerely, Edward CostaManaging Director
by A verified traveler
Posted 23 Oct 2023
The hotel and property was beautiful but with the cold season, we felt the temperature of large pools should've been adjusted to fit the season so we could enjoy it more to make our money worth. Our bed was not comfortable at all. We woke up being stiff for two days during our stsy.
Comment from Hotel Management
16 Nov 2023 by Edward Costa , Hotel Management
Dear Maiyer,We appreciate your business and value your honest feedback. Your comments have been shared with the resort team as a critical way of understanding how we can improve. We hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Edward CostaManaging Director
