Ratings based on 973 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
I reserved 2 room with occupancy of 3 & 4 but the In room supplies still only for 2 people. The body wash ran out in the middle of my shower. The hotel location is great and the room is very comfortable. The Valet parking is very convenient but cost $34 a day. Overall it is good.
Comment from Hotel Management
28 Apr 2024 by Cody K., Hotel Management
Thank you for the great review, we look forward to hosting you again in the near future!
by A verified traveler
Posted 23 Apr 2024
Beautiful lobby and bar.
Sadly the rooftop bar was closed for renovations so we couldn’t enjoy it (and the construction was noisy).
Room was well appointed but very small
Comment from Hotel Management
23 Apr 2024 by Jakob W., Hotel Management
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us!
by A verified traveler
Posted 22 Apr 2024
Great quiet hotel. Restaurant was good too. Would Come back again.
Comment from Hotel Management
22 Apr 2024 by Jakob W., Hotel Management
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 21 Apr 2024
The property is clean and new. However, the rooms are tiny. I mean, European tiny, for the price we paid. Additionally, the rooftop bar and restaurant is horrible. We got food that was stale and inedible after what seemed like a 20 minute wait for anyone to even acknowledge our existence. Definitely don't eat there. There were a couple of nice staff members. But overall, I didn't find them kind or helpful in more ways than one.
Comment from Hotel Management
21 Apr 2024 by Jakob W., Hotel Management
Thank you for taking the time to leave us a review. I apologize that our rooms and bar service did not meet your expectations. Your feedback with be shared with our leadership team.
by A verified traveler
Posted 21 Apr 2024
Lovely hotel, excellently located. You will not be disappointed
Comment from Hotel Management
21 Apr 2024 by Jakob W., Hotel Management
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Ashton A., Hotel Management
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Jakob W., Hotel Management
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 16 Apr 2024
Excellent choice in Napa. Beautiful property. Perfect location.
Comment from Hotel Management
17 Apr 2024 by Jakob W., Hotel Management
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us, we hope to welcome you back soon!
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Cody K., Hotel Management
Thank you for the great review! We look forward to hosting you again in the near future!
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Cody K., Hotel Management
Thank you for the great review, we look forward to hosting you again in the near future!
