Ratings based on 7 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2023
Comment from Hotel Management
1 Sep 2023 by Maiyan Team, Hotel Management
Dear Helen ,Thank you for choosing to stay with us and for taking the time to rate us .We appreciate the great rating you have posted and look forward to welcoming you back at Maiyan for more of our home away from home experience.With best regards,
by A verified traveler
Posted 18 Sep 2022
Disappointing
Comment from Hotel Management
18 Sep 2022 by Maiyan Team, Hotel Management
Dear Esther,Thank you for choosing to stay with us.We would love to know how we fell short of your expectations .We are committed to excellency and would love to make this up to you.Kindly reach out to us through gmgroup@maiyan.co.keWarm regards,Team Maiyan
by A verified traveler
Posted 29 Oct 2021
The staff are friendly & the room was clean. The food was also good. The grounds are well manicured & well taken care of.
The plunge pool on top of the villa I slept in was neglected & had debris probably because at the time I was visiting there were few guests. It was also not well heated. The jacuzzi are shared but are pretty small & can only accommodate two ppl at a time. I also didn’t like that the room did not have an AC & had echoes. The boat ride provides no value for money. Overall I would recommend the property for work travel & not leisure. The best thing about it are the friendly staff from the gate all the way.
Comment from Hotel Management
19 Sep 2022 by Maiyan Team, Hotel Management
Hello Maryline,Thank you for your compliments.We have improved on the rooftops. We appreciate your feedback on installing AC's in the rooms and sound proofing them. we are looking forward to you enjoying your stay with us soon.
by A verified traveler
My stay in Maiyan
Posted 24 Jan 2021 on HotelsThis place is amazing. Nice place for lovers, business men/women to relax. It is perfect place . I did enjoy a lot .
Comment from Hotel Management
19 Sep 2022 by Maiyan Team, Hotel Management
Hello Edi, we really appreciate your feedback and you are most welcome to choose us once more to relax and enjoy our hospitality.
by A verified traveler
Posted 12 Sep 2019
Comment from Hotel Management
3 Oct 2022 by Maiyan Team, Hotel Management
Dear Guest,Thank you for choosing Maiyan Luxury Resort as your ideal accommodation destination while in Nanyuki. We are glad to hear that you enjoyed your say with us. Thank you for your review. and we look forward to welcoming you again in the near future.
by A verified traveler from Gloucestershire
Posted 7 Feb 2019 on Ebookers
Fab hotel in a beautiful setting very relaxing atmosphere although we stayed midweek staff did say it gets busier at weekends. All staff friendly and helpful especially Nelson and Benjamin who couldnt do enough for us and always with a massive smile. Highly recommend
Comment from Hotel Management
3 Oct 2022 by Maiyan Team, Hotel Management
Dear Guest,Thank you for choosing Maiyan Luxury Resortas your ideal accommodation destination while in Nanyuki. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you again in the near future.
by A verified traveler
Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
6 Feb 2023 by Maiyan Team, Hotel Management
Dear Richard,Greetings from Maiyan, Thank you for choosing us as your ideal accommodation destination while in Nanyuki and for taking your time to review us.It is our mission to provide exceptional word class service and we are pleased to know that we met your expectations.Thank you once again and we look forward to hosting you again soon.
