Ratings based on 987 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
was only there one night, can not form an oppinion
Comment from Hotel Management
4 Jun 2024 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to reach out if there is anything we can do to help. Thanks again. Best,Sean, GM
by A verified traveler
Posted 1 Jun 2024
Well designed room, very clean and comfortable. Staff were efficient, pleasant and helpful. Breakfast was very good and nicely set up.
by A verified traveler
Posted 31 May 2024
Traffic tough there.
by A verified traveler
Posted 30 May 2024
The customer service was amazing from the moment I walked in. Thank you for a safe and enjoyable stay.
by A verified traveler
Posted 23 May 2024
Great facility great service. Thank you very much.
Comment from Hotel Management
25 May 2024 by Guest Experience Team, Hotel Management
Thank you for your perfect rating and uplifting comments, Nelson! Your feedback is greatly appreciated. It sounds like you had a great experience with our facility and service, and we are delighted to have provided you with suitable accommodation for your trip here. It was our pleasure to host you, and we eagerly await your next visit and the chance to exceed your expectations again. Thank you for making Hampton Inn Nanuet your hotel of choice on this journey. We are grateful to have you as a valued guest. Safe travels!Best,Sean, GM
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 18 May 2024
Everything was fine
Comment from Hotel Management
21 May 2024 by Customer Care Team, Hotel Management
Hello Michael, thank you for choosing Hampton Inn Nanuet for your stay! We're glad to hear that everything was wonderful during your visit. We appreciate your feedback and hope to welcome you back soon.Best,Sean, GM
by A verified traveler
Posted 17 May 2024
First time at the “The Avenue Inn “. Honestly would not stay anywhere else now. We will be back in a couple of months. The restaurant was wonderful.The room was fabulous the staff could not be more helpful.
We have been coming here for years. Truly this establishment truly shines. See you soon!!!
by A verified traveler
Posted 9 May 2024
Perfect location and the rooms are clean and quiet. The staff are always there to help when needed.
Comment from Hotel Management
11 May 2024 by Customer Care Team, Hotel Management
Dear Edward, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Nanuet, and we are delighted with your rating and comments - thank you very much! Our attentive and responsive team is always available to ensure your stay is as comfortable and peaceful as possible, and we are happy to see that reflected in your experience. Thank you for acknowledging our staff for their service. We'll be sure to share your positive feedback with our team. We are also thrilled to read you found the rooms clean and quiet, and it's great to know that our location was perfect for you. We always strive to ensure that every guest who stays with us leaves 100% satisfied, and we are so glad we achieved said task with you. It was a pleasure to host you, and we eagerly look forward to your next visit and the chance to share another 5-star experience with you. Thank you for choosing us. Safe travels!Best,Sean, GM
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
30 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
