Ratings based on 717 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Margate
Posted 5 May 2024
Stinky, it was bad
The room and the bathroom are really small, i felt I was inside an RV
The location is fine but the catwalks are dirty, the bathroom had rusted metal
Comment from Hotel Management
7 May 2024 by Jonathan, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Jonathan
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by Jessica, reception. , Hotel Management
Cher Monsieur, Nous vous remercions pour la note attribuée. Nous espérons vous revoir très prochainement. Cordialement,
by A verified traveler
Posted 28 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Jessica, réception., Hotel Management
Chère Madame, Nous vous remercions pour la note attribuée. Nous espérons vous revoir très prochainement. Cordialement,
by A verified traveler
Good value for money for an overnight stay
Posted 11 Aug 2023 on HotelsAccomodation basic but good value for money. There was a strong smell of cigarettes in our room, reception were very good and helped us with this.
Comment from Hotel Management
16 Aug 2023 by Jessica, reception. , Hotel Management
Dear, We thank you for taking the time to give us this comment. We're happy to know thaht you enjoyed you're stay in our hotel and we hope to seen you again soon. Best regards,
by A verified traveler
Posted 2 Aug 2023
There we a lot of dodgy people loitering around, with all of them smoking and very loud. The place didn't seem safe at all.
Rooms were not clean and water taps had limescale.
We checked out same night we arrived and we have been trying to negotiate a refund but keep being told talk to manager. Manager is never available
Comment from Hotel Management
4 Aug 2023 by Jessica, reception. , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Disney base
Posted 16 Apr 2023 on HotelsGreat cheap base for Disney at a quarter of the price for 2 star hotels nearer to Disney, only really needed a bed & shower so happy with price
Bit run down but you get what you pay for
Local bus network for Disney which takes 30 mins
Comment from Hotel Management
19 Apr 2023 by Jessica, reception. , Hotel Management
Dear,We thank you for this warm comment on our establishment. We are happy to know that you enjoyed your stay and we hope to see you again very soon.Cordially,
by A verified traveler
Posted 7 Feb 2023
Staff are very friendly but the accommodation was miss leading
Comment from Hotel Management
8 Feb 2023 by Jessica, réception., Hotel Management
Dear Sir,Thank you for taking the time to leave us your impressions.We hope that you will restore your confidence in us in order to offer you a pleasant stay.Cordially,
by A verified traveler
Posted 30 Oct 2022
Horrible experience, checked out 20 minutes after I checked no running water, the room was nothing like in the picture. I am requesting full refund.. Choose these hotels because Expedia advertise them but if you can't advertise quality hotels I will have to start using other resources
Comment from Hotel Management
31 Oct 2022 by Jessica, réception., Hotel Management
Dear Customer,Thank you for taking the time to share your review of our establishment.We are sorry if your experience was not as pleasant as you expected.We have checked the correct operation of the valve and we have not found any problem.We hope that you will restore your confidence in us in order to offer you a pleasant stay.Cordially,Jessica, reception.
by A verified traveler
Disneyland
Posted 26 Oct 2022 on HotelsHandy stop after visiting Disneyland Paris.
Comment from Hotel Management
28 Oct 2022 by La team du Première Classe de Nanteuil les Meaux, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Less than impressive
Posted 26 Aug 2022 on HotelsRoom initially offered was dirty and not been cleaned rubbish and dirty bedding from previous residents room finally accepted had broken air conditioning not tea up to standard
Comment from Hotel Management
29 Aug 2022 by La team de nanteuil les meaux, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,La team du Première Classe de Nanteuil les Meaux
