Ratings based on 31 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2019 on Hotels
Excellent service as always
by A verified traveler
Posted 15 Feb 2019 on Hotels
Great room and facilities, a little difficult to get to particularly in bad weather conditions. Heard it is going to be renovated soon look forward to the new hotel!
by A verified traveler
Always good!
Posted 6 Dec 2018 on HotelsService as always was amazing
I have not stayed at the hotel since the renovations but I liked what i saw. Didn't love the new chairs in the breakfast area but, hey that's just my view.
Staff as always was extremely kind and special mention to Emanuela.
Only complaint is that i really feel that a resort of your magnitude needs to ensure its spa is up and running - I realize it is a third party but from the guest's perspective that's irrelevant. Even if the hours are limited. I have stayed at other hotels in Nanjing and they all have spa services - in my opinion you are the top resort and as such you should have all the services.
Hope you solve it.
by A verified traveler
Very comfortable, friendly staff.
Posted 18 Nov 2018 on HotelsComfortable, clean hotel. Great staff, very helpful/friendly. Near to Zhongshan Ling and Mingxiao Ling.
by A verified traveler from markham
Posted 21 May 2018
very nice hotel with beautiful view and customer service
by A verified traveler
Service is terrible, maid didnt clean our room
Posted 16 Feb 2017 on Hotelssurroundings is good
by A verified traveler
Posted 13 Nov 2016 on Hotels
Comfortable room with nice view, excellent location
by A verified traveler
Lovely resort!
Posted 10 Nov 2016 on HotelsThis hotel is lovely! The breakfast buffet was delicious and the staff were all helpful and friendly. I would definitely stay again!
by KONG TECK PETER
Great Hotel to unwind with family
Posted 26 Feb 2016 on HotelsDefinitely a 5-Star hotel - away from the hustle bustle of city lights and shopping. Surrounded by beautiful landscape and greeneries (a golf course). Great for family with children as they have a good kids playroom, indoor pools and gardens. Only issue with the hotel is if you stay longer than a day and want something more than the hotel food, you will need to commute by cab to the city (about 10 mins drive away). Otherwise, great place to unwind.
by sunny from Singapore
Service and surrounding
Posted 6 Jan 2016 on HotelsGreat room... Surrounding area is good for relaxing. But shower gel and complementary coffee was not top up for the second day
