Ratings based on 1 Verified Reviews
4.0 Room cleanliness
2.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from HK
Not value for money as most facilities were closed
Posted 4 Oct 2019 on HotelsThe room is big and clean. The staff is nice. However, the indoor swimming pool, gym (only few facilities) and one hotel restaurant in hotel were all closed and shut down!! So curious and not shown on the website!! Also, 3 out of 6 small spa pools were shut down due to problem. The buffet restaurant is only opened for breakfast. There is only one Chinese restaurant and a tea/cafe shop (snack food serving only) are left for lunch and dinner. However, the restaurant is opened until 8:00pm only everyday. It closes so early!! Moreover, it is a little bit of noisy inside room sometimes as a big construction site is on working just beside the hotel.
Comment from Hotel Management
23 Oct 2019 by Reservation Manager, Hotel Management
Dear guests, thank you for choosing to stay in Nanjing Greenland Yuhao Hotel and sharing your experience with us in your busy schedule! We apologize for any inconvenience caused to you during the stay. In addition, we will strengthen the training of service awareness of our employees. Our growth is inseparable from your attention and support. In the hot spring season, the hotel is looking forward to your hot spring trip again!
