Ratings based on 292 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
This is a clean and modern hotel, it is a good option if you are looking to stay in the Namba district. Our room was a little cramped but manageable. The best feature of the hotel was the excellent breakfast buffet, which at the time we booked was an inexpensive add on to the room price.
Comment from Hotel Management
13 Jun 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear Chris, Thank you for your positive review. We are delighted that you found our hotel clean and modern, and we appreciate your feedback on the room size. We are pleased that you enjoyed our excellent breakfast buffet, which we believe adds value to our guests' stay. We look forward to welcoming you back to GRIDS PREMIUM HOTEL OSAKA NAMBA. GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler from FOSTER CITY
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Thank you very much for choosing Grids Premium Hotel Osaka Namba.We look forward to welcoming you again.Grids Premium Hotel Osaka Namba
by A verified traveler
Posted 7 Jun 2024
Very close to great shopping and dining areas, Namba and Dotobori.
Comment from Hotel Management
8 Jun 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear Alan, we are delighted to hear that you enjoyed our proximity to the vibrant shopping and dining areas of Namba and Dotobori. We look forward to welcoming you back soon! GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler from Brooklyn
Posted 5 Jun 2024
Nice hotel close to Namba station. The room is pretty big compared to Tokyo..
Comment from Hotel Management
6 Jun 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Thank you for choosing our hotel near Namba Station in Osaka. We are pleased to hear your kind words about the spacious rooms compared to those in Tokyo. We look forward to welcoming you again. GRIDS PREMIUM HOTEL OSAKA NAMBA.
by A verified traveler
Posted 2 Jun 2024
Very good location, convenience & the staff is friendly. Will choose the hotel again if have chance to go Osaka again.
Comment from Hotel Management
4 Jun 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear Kenice, Thank you for your positive review. We are delighted that you found our hotel's location convenient and our staff friendly. We look forward to welcoming you back at GRIDS PREMIUM HOTEL OSAKA NAMBA in the future. Warm regards, GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler
Posted 27 May 2024
There are only 2 lifts which can take a long time because there are many movements in and out of the hotel and lots of guests. Room is clean and modern. Everything else is great!
Comment from Hotel Management
28 May 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear HUI, thank you for your kind feedback. We appreciate your compliments on the cleanliness and modernity of our rooms. We'll take note of your observation about the elevators. We look forward to welcoming you back soon! GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler
Posted 25 May 2024
The hotel and our room were very clean and the facilities all worked well. The staff spoke good English and were helpful. We had the option to add breakfast for just a few dollars per person and I'm glad that we did because the breakfast had a lot of items, both hot and cold.
Comment from Hotel Management
26 May 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear Mr. Chris,We are delighted to hear that you found our hotel to be clean and well-equipped. It brings us great joy to provide a wide range of breakfast options to enhance your stay further. Our team takes pride in delivering excellent service, and we are grateful for your kind words regarding our proficiency in English. Thank you for choosing GRIDS PREMIUM HOTEL OSAKA NAMBA. We look forward to welcoming you again.From GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler
Posted 24 May 2024
Very good location with family friendly room
Comment from Hotel Management
28 May 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear Wing Tai Andrew, thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location and family-friendly rooms. We look forward to welcoming you back soon! GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler
Posted 20 May 2024
Located right around the corner from subway line and many restaurants and shopping! Easy check in (3pm), they kept our bags for us while we waited and when our room was ready they had sent all our luggage and bags in our room waiting for us. That was a really nice touch. They were able to also send our luggage to our next hotel (2 large suitcases cost about 4200 yen). The bed has been the coziest bed so far on our trip in Japan out of 4 other hotels. The room is small but that's not uncommon. The bathroom door opens outward so it's even less space but there's enough room to store bags under the bed. The TV has access to YouTube and other streaming, as well as ability to cast from phone. Bathroom is small, the bath tub is very deep but a condensed size, good for an adult to sit up right in. Good water pressure, very clean hotel. No water in rooms but there's vending machines inside and just outside the hotel. The staff have been very helpful and polite. There are laundry machines on the 2nd floor, where a lounge and vending machine is. Ideal location for those who want to be outside the busy noisy area but still very close to it. There is a nice looking restaurant inside hotel that also offers breakfast buffet. Check out was simple, will Def come back to stay here again!
Comment from Hotel Management
21 May 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear Tracy, Thank you for sharing your detailed feedback about your recent stay at Grids Premium Hotel Osaka Namba. We are delighted to hear that you enjoyed our convenient location, cozy beds, and the services provided by our staff. We take pride in offering a clean environment with various amenities like laundry facilities and a breakfast buffet. Your kind words motivate us to maintain our high standards of service. We appreciate your highlighting the aspects that made your stay memorable and we look forward to welcoming you back in the future. Warm regards, GRIDS PREMIUM HOTEL OSAKA NAMBA
by A verified traveler
Posted 7 May 2024
Very convenient and walkable. But room is too small
Comment from Hotel Management
8 May 2024 by GRIDS PREMIUM HOTEL OSAKA NAMBA, Hotel Management
Dear HYUN JI, thank you for your feedback. We are glad you found our location convenient. We will consider your comment about the room size. Looking forward to welcoming you back.
