Ratings based on 304 Verified Reviews

3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
A very clean and comfortable room, close to the Aachen Cathedral.
3 out of 5
by A verified traveler

Posted 6 Apr 2024
When we realised we won't be in before 7, I tried to call the number on the Expedia confirmation email. This wasnt the hotel but switchboard gave me the number for hotel. It took me 5 tries and waiting in the phone for over 30 mins to get hold of someone. The information on Expedia, their website and the waiting music information for opening times ate all different. If I had a choice I wouldnt have stayed, it was revolting but I didnt want to alarm my family. I washed everything but next day all of us had diarrhoea.
3 out of 5
by A verified traveler

Posted 29 Jun 2023
I personally can not imagine hotels with no air conditioning, this is simply crucial to me. The apartments are really tiny ones, the bedroom is hard to fit a couple in. The smell of rooms is somehow weird, I didn’t like it
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2023 on Hotels
4 out of 5
by A verified traveler from Altrincham

This traveler left a rating score only Posted 1 Apr 2023
4 out of 5
by A verified traveler

Very comfortable

Posted 7 Feb 2023 on Hotels
It was really good I love the kitchen and the room was good size!
4 out of 5
by A verified traveler

Posted 29 Dec 2022
Perfect size room with a kitchenette and good sized bathroom. Only negative is that we would have liked a larger selection of cutlery and cooking utensils. We will definitely stay here again.
4 out of 5
by A verified traveler

Posted 29 Aug 2022
Quick check in, lovely Reception staff, very clean foyer. Well equipped apartment, ok size but no air conditioning. The room was over 29 degrees each night. The sofa bed was very uncomfortable too. My son enjoyed the pool which was never overly busy. The hotel is in a great location for shopping and restaurants. There is also a grocery shop around the corner. I would stay again but maybe not in Summer because of the heat.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2022 on Hotels
1 out of 5
by A verified traveler

No aircon- avoid

Posted 24 Jul 2022 on Hotels
No aircon. Spent a very hot and uncomfortable night at this hotel. It is a modern building, so why not put in some aircon. We had windows open but could not sleep due to street noise
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