Ratings based on 8 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2019 on Hotels
by A verified traveler
Posted 7 Mar 2019
by A verified traveler
Posted 6 Mar 2019
by A verified traveler from New York, NY
Posted 21 Feb 2019
The hotel was great and clean. I did like that they had heaters due to the cold weather. Great views from hotel and great location.
by A verified traveler
Unfortunately not a 5-star hotel
Posted 21 Nov 2018 on HotelsWe traveled to Namchi with high expectations, especially since the hotel is listed as a 5-star hotel here on hotels.com. Unfortunately, these expectations could not be met at all!
I just want to list a few things that were not very great:
- Heating in the room is provided in the form of a stand-alone electric heater
- Windows are not fully closing
- Half the bathroom is under water after showering, due to insufficient shower curtain
- Toilet paper is getting wet during showering, since it is literally mounted inside the shower
- Outdoor pool water was green, not very inviting
- The "gym" is a mess, you don't want to use the equipment in there
- Buffet is good, but certainly not 5-star
- Some of the towels had stains
- WiFi temporarily broke down during our stay, "technical issues with the software"
On the positive side:
- If you don't end up staying during smog season with an air quality index of around 300 and absolutely zero clear views of any of the surrounding mountains, the view is probably great. You supposedly see the third highest mountain in the world, Kangchenjunga.
- Service was very good
- Location is great for sightseeing and hiking trips
- Restaurant and bar prices are reasonable
by A verified traveler
Well maintained hotel , value for money ..
Posted 11 Mar 2018 on HotelsThis hotel is good but not a 5 star property . There is value for money and food and rooms are good .
by A verified traveler
Posted 24 Nov 2016 on Hotels
Recommended
for Everyoneby A verified traveler
Nice Hotel with Friendly Staff
Posted 10 Mar 2016
Cons: Billing Department should be addressed Urgently. Was billed 10 x the amount and still waiting for REFUND
Location: Very Beautiful area to visit and lots of attractions
Very enjoyable stay Staff very helpful and forthcoming to advise and provide alternatives.Location very good.
