Ratings based on 475 Verified Reviews

4.2 out of 5
66% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 May 2024
The bathroom fan, which came on as soon as light came on was “Outrageously”! Loud. I had a bath in the dark . The fan switch should be separate from light. Also no night light in room for people who get up in night. Can’t turn bathroom light on because the noise from fan would wake up the entire complex. Unfortunately, I will not stay here again for this very reason and I will mention to all others that ask about this accommodation. Thanks for asking what we didn’t like about this stay for $163.00cdn.
5 out of 5
by A verified traveler

Posted 21 May 2024
Cozy hotel with great service.
5 out of 5
by A verified traveler

Posted 20 May 2024
Very clean room and friendly staff
3 out of 5
by A verified traveler

Posted 18 May 2024
I love this property and have stayed 3times. This time I complained about toilet. It appeared to be a child’s toilet in a double queen room. It was so low to the floor u had a hard time getting up. We got missed on the cleaning two times. The checkin staff (the older one) is not very friendly
Comment from Hotel Management
20 May 2024 by Chantal, Hotel Management
HelloI have made a note on your profile that the toilet was too low and to not put you in that room on your next stay.I am sorry that you felt I wasn't very friendly that is never how I want guests to feel so I am sorry I came across that way.We do hope you'll come stay again and your next trip makes you love us again.Have a wonderful day
2 out of 5
by A verified traveler

Posted 16 May 2024
The room is old in need of update . No breakfast offered .
Comment from Hotel Management
20 May 2024 by Chantal, Hotel Management
HelloIf you decide to stay with us again during the summer we will have breakfast in our restaurant for the summer.You may find the rooms in our annex more enjoyable then the room in the main building. A 2 queen deluxe is what you'd want to book.Have a great day
2 out of 5
by A verified traveler

Posted 11 May 2024
Very old property. Desk staff at check in not helpful. Limited amenities surrounding the area
Comment from Hotel Management
20 May 2024 by Chantal, Hotel Management
We are sorry you didn't enjoy your stay.We hope you'll give us another try and that your next stay will be more enjoyable.Have a wonderful day
4 out of 5
by A verified traveler

Posted 9 May 2024
Great place for a weekend getaway. Walking distance to beach
Comment from Hotel Management
13 May 2024 by Chantal, Hotel Management
We are glad you enjoyed your stay and we hope to see you again in the future.Have a wonderful day
5 out of 5
by A verified traveler

Posted 5 May 2024
Nice and close to everything in town, convenient having a restaurant with good food attached to it. Only complaint is the bed was uncomfortable and the dip in the center is very noticeable. Great, helpful and friendly staff!
Comment from Hotel Management
13 May 2024 by Chantal, Hotel Management
We are glad you enjoyed Nakusp.We let our maintenance know about the bed and got it changed out.We hope to see you gain in the future.Have a great day
3 out of 5
by A verified traveler

Posted 27 Apr 2024
The bed was very soft
Comment from Hotel Management
13 May 2024 by Chantal, Hotel Management
Yes some of the beds are very soft. We do hope you enjoyed your stay despite the soft bed.We hope to see you again in the future.Have a great day
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Beautiful place
Comment from Hotel Management
13 May 2024 by Chantal, Hotel Management
We are so glad you enjoyed your stay and we hope to see you again in the future.Have a great day