Ratings based on 2 Verified Reviews

3.0 out of 5
1.0 Service & staff
Expedia Verified Reviews
1 out of 5
by A verified traveler

Failure to honour booking - false internet account

Posted 28 Jun 2021 on Hotels
Despite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my money
5 out of 5
by A verified traveler

Posted 14 Jun 2019
Comment from Hotel Management
12 Jul 2019 by sands, Hotel Management
Thanks